Thursday, October 8, 2015

What is a “reasoned award” in arbitration - Houston Court of Appeal panel splits three ways on issue of first impression in review of arbitral award


Stages Stores, Inc. v Gunnerson, 
No. 01-13-00708-CV (Tex.App.- Houston [1st Dist.] Oct. 8, 2015)(op on reh'g)

01-13-00708-CV Stages Stores Inc v Gunnerson - appellate disagreement on reasoned award in arbitration
Court's Opinion in Stages Stores, Inc. v, Gunnerson
 
A Houston Court of Appeals panel, on motion for rehearing, today handed down three opinions in appeal and cross-appeal of trial court's ruling on competing motion to confirm and set aside an arbitration award in an employment dispute. 



The authors of majority opinion, concurrence, and dissent disagree on meaning of "reasoned award" in dispute over whether arbitrator properly performed responsibility of resolving the case. The majority decides to reverse confirmation of the arbitral award and remand the case to the court below with instructions to the trial court to send the case back to the arbitrator to further address one particular issue raised by the defense. 
  
Justice Keyes wrote a vigorous dissent, arguing that the majority's approach, by heightening judicial review of arbitral decisionmaking and increasing the scrutiny of awards, thwarts the very rationale of arbitration, which is supposed to result in less costly, less formal, and more expeditious resolution of disputes. This case has already been dealt with in arbitration, in the trial court, in the court of appeals, and no end is yet in sight. Since the FAA is involved, it might even make it all the way to the U.S. Supreme Court. 

DISSENTING OPINION 

Opinion issued October 8, 2015
In The
Court of Appeals
For The
First District of Texas
————————————
NO. 01-13-00708-CV
———————————
STAGE STORES, INC., Appellant
V.
JON GUNNERSON, Appellee
On Appeal from the 61st District Court
Harris County, Texas
Trial Court Case No. 2013-21878
DISSENTING OPINION

I respectfully dissent. This case construes, as a matter of first impression in
Texas state court, the standards for a “reasoned award” in arbitrations brought
under the Federal Arbitration Act (FAA). See 9 U.S.C. §§ 1–16.

 I believe the majority’s decision to
reverse and remand this case is contrary to the controlling federal authority that the
lead opinion relies upon and purports to follow. I believe the award is sufficient to
satisfy the standards of a reasoned award under the FAA and that it is a mistake to
send this case back to the arbitrator to address her rejection of one of appellant
Stage Stores, Inc.’s defenses in making her award. Both the lead opinion and the
concurrence mistake an argument, which need not be addressed in a reasoned
award, and an issue, which must be disposed of in a reasoned award—as was done
here. In my view, affirmance of the arbitration award is the natural result of the
argument from federal authority relied upon in the lead opinion and the natural
holding under controlling federal authority. It is the disposition that is incorrect.
I would affirm the trial court’s confirmation of the arbitration award.

Background

Following an arbitration of an employment dispute between Stage Stores
and former employee, appellee Jon Gunnerson, the arbitrator issued a reasoned
award disposing of Gunnerson’s claim that Stage Store’s wrongfully refused to pay
benefits due to him based on his “good reason” for terminating his employment
contract. The lead opinion sets out the four specific rulings made by the arbitrator:
(1) that a valid contract existed between the parties; (2) that Stage’s
“actions in restructuring the organization and removing [Gunnerson]
from a direct reporting relationship to the CEO diminished
[Gunnerson’s] status, thereby allowing [Gunnerson] to terminate his
position for good reason pursuant to paragraph 4 of the Agreement”;
(3) that Gunnerson was entitled to recover attorneys’ fees; and (4) that

Gunnerson “failed to meet his burden of proof regarding the present
value of future stock options.” Slip Op. at 5.

Stage Stores applied to vacate this arbitration award, essentially arguing that,
in failing to specifically address each of its defenses to Gunnerson’s claim, the
arbitrator exceeded her powers or so imperfectly executed them that a mutual,
final, and definite award upon the subject matter submitted was not made. See Slip
Op. at 7 (citing 9 U.S.C. § 10(a)(4)). The trial court denied Stage’s application
seeking to vacate the arbitration award and granted Gunnerson’s application to
confirm the award.

Discussion

Stage Stores complains that the arbitrator failed to mention one of its
defenses in the award, namely that the contract at issue required notice of the
grounds supporting good reason and an opportunity to cure before Gunnerson’s
contract could be terminated. It contends that, under the doctrine of functus officio,
which declares that arbitral judgments must be complete, it is entitled to a new
arbitral proceeding. The panel concludes that it “cannot fill in this gap for the
arbitrator,” but that it “can, however, have the trial court remand it to the arbitrator
to decide an issue which was raised but not completely adjudicated by the original
award.” Slip Op. at 28–29 (emphasis added).

I would hold that the parties raised no issue that the arbitrator did not
completely decide. Only a defense was not mentioned, and that defense was
necessarily rejected by the disposition of the encompassing issue. The arbitrator
did dispose of the issue raised by Stage Stores. She stated in the arbitration award
that Gunnerson was “allow[ed] to terminate his position for good reason pursuant
to paragraph 4 of the Agreement,” and she set out that Gunnerson was entitled to
receive his attorney’s fees but that he failed to meet his burden of proof regarding
the present value of stock purchases. The issue of whether he was allowed to
terminate his position has been completely decided, and there is no basis for
returning this case to the arbitrator.

Stage Stores’ real complaint is that the arbitrator did not specifically address
an argument—not the issue requiring resolution. And this assertion is insufficient
to establish that that arbitrator “exceeded [her] powers, or so imperfectly executed
them that a mutual, final, and definite award upon the subject matter submitted was
not made,” as required to vacate the award here. See 9 U.S.C. § 10(a)(4). By
deciding the actual issue submitted—i.e., that Stage Stores’ “actions in
restructuring the organization and removing [Gunnerson] from a direct reporting
relationship to the CEO diminished [Gunnerson’s] status, allow[ed] [him] to
terminate his position for good reason pursuant to paragraph 4 of the
Agreement”—the arbitrator necessarily decided Stage Stores’ defenses challenging

Gunnerson’s showing of good cause for termination. Nothing can be added to the
award to make it complete by sending it back to the arbitrator to hear a defense she
has already heard and rejected—as the lead opinion acknowledges.
Remand in this case is, in my view, directly contrary to the spirit and
purpose of the FAA, the federal case law construing reasoned arbitral awards, and
the functus officio doctrine the lead opinion seeks to apply. None of the law cited
in the lead opinion supports returning a case to the arbitrator to address each
argument made by the parties. Rather, all of the cases cited in the opinion hold to
the contrary. In my view, Stage Stores’ argument is identical to the type of
challenge to a reasoned award in federal arbitration that controlling federal
opinions have consistently found to be without merit. I disagree, therefore, that
remand is supported by the law controlling reasoned awards subject to the FAA.
The functus officio doctrine is the “rule that bars an arbitrator from revisiting
the merits of an award once the award has been issued.” Brown v. Witco Corp.,
340 F.3d 209, 218 (5th Cir. 2003) (cited in lead opinion, Slip Op. at 10–11). The
exceptions are limited. An arbitrator can (1) correct a mistake which is apparent on
the face of his award; (2) decide an issue which has been submitted but which has
not been completely adjudicated by the original award; or (3) clarify or construe an
arbitration award that seems complete but proves to be ambiguous in its scope and
implementation. Id. at 219. In Brown, the Fifth Circuit added that, “in the absence
of any contractual provision or formal arbitration rule expressly to the contrary,”
an arbitrator “may exercise his power to clarify the terms of an award when he is
asked to do so by parties mutually and without any party’s objection within a
reasonable period of time.” Id. None of these circumstances applies here. The
reasoned award requested by the parties and made by the arbitrator presents no
mistake on its face, decides each issue submitted, and contains no ambiguity that
prevents its being readily implemented. Therefore, the circumstances requiring
remand to the arbitrator under exceptions to the functus officio doctrine as
enunciated in Brown do not exist.

The Eleventh Circuit in Cat Charter, LLC v. Schurtenberger—a case
likewise relied upon in the lead opinion—described the requirements of a reasoned
award. It stated, “Logically, the varying forms of awards may be considered along
a ‘spectrum of increasingly reasoned awards,’ with a ‘standard award’ requiring
the least explanation and ‘findings of fact and conclusions of law’ requiring the
most,” so that “a ‘reasoned award is something short of findings and conclusions
but more than a simple result.’” 646 F.3d 836, 844 (11th Cir. 2011) (quoting
Sarofim v. Trust Co. of the W., 440 F.3d 213, 215 n.1 (5th Cir. 2006)); see also
Rain CII Carbon, LLC v. ConocoPhillips Co., 674 F.3d 469, 473 (5th Cir. 2012)
(accord). Thus, the Cat Charter court concluded, “Strictly speaking, then, a
listing or mention of expressions or statements offered as a justification of an act—
the ‘act’ here being, of course, the decision of the [arbitration] Panel.” 646 F.3d at
844 (emphasis in original.)

In Cat Carter, the appellate court refused to return the case to the arbitrator
in response to the defendants’ complaint that the award’s statement that the
plaintiffs had proved their claims “by the greater weight of the evidence” added no
explanatory value to the award “on what is most certainly a ‘bare’ or ‘standard’
award.” Id. The court held, to the contrary, that the arbitrators’ statement in the
award was “greater than what is required in a ‘standard award,’ and that is all we
need decide.’” Id. at 845. It pointed out that if the parties had wanted a greater
explanation they could have requested findings of fact and conclusions of law, but
they did not. Id. The Cat Charter court concluded:

We decline to narrowly interpret what constitutes a reasoned award to
overturn an otherwise apparently seamless proceeding. The parties
received precisely what they bargained for—a speedy, fair resolution
of a discrete controversy by an impartial panel of arbitrators skilled in
the relevant areas of the law. To vacate the Award and remand for an
entirely new proceeding would insufficiently respect the value of
arbitration and inject the courts further into the arbitration process
than Congress has mandated.
Id. at 846.

The Fifth Circuit cited this conclusion approvingly in Rain CII Carbon,
which is also relied upon by the lead opinion. 674 F.3d at 473–74. In both Rain CII
Carbon and Cat Charter, the federal circuit court construed federal arbitration law
and found an award that minimally addressed the issues sufficient to withstand a
party’s request for vacatur. See Rain CII Carbon, 674 F.3d at 474 (holding
sufficient for reasoned award “the arbitrator’s statement that, based upon all of the
evidence, he found that the initial price formula should remain in effect” after
delineating in previous paragraph “that Conoco had failed to show that the initial
formula failed to yield market price, a contention that the arbitrator obviously
accepted”); Cat Charter, 646 F.3d at 840–41, 845 (holding sufficient reasoned
award that declared that claimants had proven their Deceptive and Unfair Trade
Practices and breach of contract claim “by the greater weight of the evidence,” that
held that claimants were substantially prevailing parties and respondents were not,
awarded claimants their attorney’s fees, ordered respondents to “jointly and
severally pay” claimants specified damages, fees, costs, and interest, and granted
plaintiffs lien on boat).

The Sixth Circuit, like the Cat Charter court, refused to overturn the award
and to return the case to the arbitrator for clarification, finding that the arbitrator
“minimally satisfied the explanation requirement stated in the arbitration
agreement” by stating, with respect to each of the plaintiff’s three claims that the
plaintiff “has not met his burden of proof.” Green v. Ameritech Corp., 200 F.3d
967, 971, 977–78 (6th Cir. 2000).

By contrast to these cases holding that the requirements for a reasoned
award were satisfied, the Fifth Circuit declined jurisdiction over the trial court’s
order sending a case back to the arbitrators under the functus officio doctrine to
complete the task assigned them in a case where the award issued by the arbitral
panel was “patently ambiguous.” Murchison Capital Partners v. Nuance
Commc’ns, Inc., 760 F.3d 418, 423 (5th Cir. 2014) (stating, where trial court
returned case to arbitrators to determine whether part of determination made in
award was related only to benefit-of-the-bargain damages request of party or also
to out-of-pocket losses, that “declining jurisdiction over the district court’s order
and permitting the arbitration panel to clarify its award is necessary given our
deferential standard of review of arbitration awards”).

Here, there is no assertion of ambiguity, nor could there be. The arbitrator
clearly and expressly found “good reason pursuant to paragraph 4 of the
Agreement” for Gunnerson to terminate his position due to Stage Stores’ “actions
in restructuring the organization and removing him from a direct reporting
relationship to the CEO,” and awarded him his attorney’s fees. There is nothing to
clarify with respect to Stage Stores’ defense of notice and opportunity to cure and
nothing to add: the arbitrator rejected Stage Stores’ defense as grounds preventing
Gunnerson from terminating the contract, and it deemed him a prevailing party
entitled to attorneys’ fees. There is thus no basis for applying the exception to the
functus officio doctrine for lack of complete adjudication. The award completely
disposes of the termination issue.

In my view, it is clear that the arbitrator did enough in this case and that
there are no grounds for sending it back to the arbitrator under the ambiguity or
lack of clarity exceptions to the functus officio doctrine. The reasoned award at
issue is at least as comprehensive and detailed as the arbitral awards at issue in
Rain CII Carbon, Cat Charter, and Green. None of those cases sent a completely
decided arbitration award addressing every submitted issue back to the arbitrator
for a second attempt at arbitration, and none required that every argument or
defensive theory—as opposed to every issue—be disposed of. Indeed, one must
seriously question—as the federal courts that decided these federal arbitration law
cases did—what purpose is served by remand other than to introduce into
arbitration the same lengthy and costly court procedures that the parties sought to
avoid by agreeing to arbitration. And, worse, in this case, either the arbitrator will
reach a completely different result on the same facts or the arbitrator will reach the
same results, resulting in duplicative litigation. In neither case will the losing party
have recourse to the courts to second-guess the arbitrator’s second-time-around
decision, unless the state trial judge or appellate panel decides that the law was not
sufficiently explained to satisfy its own independent standards of review and sends
it back for the arbitrator to try yet again to satisfy the state courts on the federal
legal issues of sufficiency of the reasoned award.

The Eleventh Circuit set out in Cat Charter exactly why a reviewing court
should not require the detailed findings and conclusions of law the majority
imposes on the arbitrator in this case when the parties have merely requested a
reasoned award. The court stated:

Our conclusion today holds consistent with the general review
principles embodied in the FAA. The Supreme Court has read §§ 9-11
of the FAA as substantiating a national policy favoring arbitration
with just the limited review needed to maintain
arbitration’s essential virtue of resolving disputes
straightaway. Any other reading opens the door to the
full-bore legal and evidentiary appeals that can render
informal arbitration merely a prelude to a more
cumbersome and time-consuming judicial review
process, and bring arbitration theory to grief in the postarbitration
process.

Cat Charter, 646 F.3d at 845 (quoting Hall Street Assocs., LLC v. Mattel, Inc., 552
U.S. 576, 588, 128 S. Ct. 1396, 1405 (2008) (citations and internal quotation marks
omitted)).

To send this case back to the arbitrator is, to me, to pervert the ends of
federal arbitration as stated by the United States Supreme Court in Hall Street v.
Mattel, and as recognized by the Eleventh Circuit in Cat Charter, and to impose on
arbitrations subject to the FAA heightened state court standards of review of
reasoned arbitration awards that are clearly improper under, and superseded by,
controlling federal law. I, therefore, cannot join either the lead opinion or the
judgment of the majority. Much less can I join the concurrence, which would
require even more of the arbitrator for every reasoned award.

Conclusion

I would affirm the arbitration award.

Evelyn V. Keyes
Justice

Panel consists of Justices Keyes, Higley, and Brown.
Justice Brown, joining the majority and concurring.
Justice Keyes, dissenting.


Wednesday, October 7, 2015

Consumer Financial Protection Bureau wants to prevent financial services companies from using arbitration agreement to shield themselves from class actions


The benefits of the proposals would include:
  • A day in court for consumers: The proposals under consideration would give consumers their day in court to hold companies accountable for wrongdoing.Often the harm to an individual consumer may be too small to make it practical to pursue litigation, even where the overall harm to consumers is significant. Previous CFPB survey results reported that only around 2 percent of consumers surveyed would consult an attorney to pursue an individual lawsuit as a means of resolving a small-dollar dispute. In cases involving small injuries of anything less than a few thousand dollars, it can be difficult for a consumer to find a lawyer to handle their case. Congress and the courts developed class litigation procedures in part to address concerns like these. With group lawsuits, consumers have opportunities to obtain relief they otherwise might not get.
  • Deterrent effect: The proposals under consideration would incentivize companies to comply with the law to avoid lawsuits. Arbitration clauses enable companies to avoid being held accountable for their conduct; that makes companies more likely to engage in conduct that could violate consumer protection laws or their contracts with customers. When companies can be called to account for their misconduct, public attention on the cases can affect or influence their individual business practices and the business practices of other companies more broadly.
  • Increased transparency: The proposals under consideration would make the individual arbitration process more transparent by requiring companies that use arbitration clauses to submit the claims filed and awards issued in arbitration to the CFPB. This would enable the CFPB to better understand and monitor arbitration cases. The proposal under consideration to publish the claims filed and awards issued on the CFPB’s website would further increase transparency.
In addition to consulting with small business representatives, the Bureau will continue to seek input from the public, consumer groups, industry, and other stakeholders before continuing with the process of a rulemaking. When the Bureau issues proposed regulations, the public is invited to submit written comments which will be carefully considered before final regulations are issued.
A list of questions on which the Bureau will seek input from the small business representatives providing feedback to the Small Business Review Panel will be available on Wednesday at:http://www.consumerfinance.gov/f/201510_cfpb_small-business-representatives-providing-feedback-to-the-small-business-review-panel.pdf
The March 2015 report on arbitration is available at:http://www.consumerfinance.gov/reports/arbitration-study-report-to-congress-2015/
A factsheet summarizing the Small Business Review Panel process can be found at: http://www.consumerfinance.gov/f/201510_cfpb_fact-sheet-small-business-review-panel-process.pdf

Prepared Remarks of Richard CordrayDirector, Consumer Financial Protection Bureau
Field Hearing on Arbitration
Denver, Colo.October 7, 2015
Thank you all for joining us in Denver today.  We are here to talk about something important that is often buried deeply in the fine print of many contracts for consumer financial products and services, such as credit cards and bank accounts.  It is called an arbitration clause, or more precisely, a mandatory pre-dispute arbitration clause.  If you do not know what an arbitration clause is, you are just like the vast majority of American consumers.
Companies use this clause, in particular, to block class action lawsuits.  They thus provide themselves with a free pass from being held accountable by their customers.  That free pass is secured by making sure their customers cannot group together to seek relief for wrongdoing.  Many violations of consumer financial law involve relatively small amounts of money for the individual victim.  Group claims often are the only effective way consumers can pursue meaningful relief for harms that can add up to large amounts of money for financial providers.  At the Consumer Financial Protection Bureau, we estimate that this free pass affects tens of millions of consumers.
To understand this issue more plainly, we can look at a hypothetical example based on real-world consumer experiences.  Maria and Kate (their names are fictitious) are customers at two different banks, and both are beginning to rack up unexpected overdraft fees on their checking accounts.  It turns out that their banks are processing transactions in unexpected ways that increase the number of overdraft fees and without ever clearly explaining what they are doing.  These practices cost Maria and Kate at most a few hundred dollars each.  But they have earned the banks hundreds of millions of dollars across many customers.
After consulting lawyers, Maria and Kate are told that similar practices have been found to be illegal at another bank, but it would not make economic sense to sue just to recover the small amount each of them has been overcharged.  Maria and Kate could call their banks and demand a refund, but there is no guarantee they would get their money back.  Even if they managed to do so, the same practices would continue to affect others.  So Maria and Kate each agree to sue their banks, not just on behalf of themselves, but on behalf of all the other consumers who were victimized in the same way.
Maria succeeds in bringing a group claim and obtaining a settlement with her bank on behalf of two million customers.  As a group, the customers are eligible to receive upwards of a $100 million refund for the fees they were wrongfully charged, and their bank agrees to change its practices so these harms cannot continue.  By contrast, Kate’s lawsuit is dismissed.  So far as we know, Kate gets nothing for herself and the other customers of the bank are left without relief, despite the fact that her bank engaged in similar practices and used similar disclosures.  The difference is that Kate’s bank had an arbitration clause that gave it a free pass from her efforts to pursue relief by blocking her group claims.
By simply invoking the magic words of the arbitration clause, Kate’s bank could avoid being held to account for its actions.  The only option for customers at Kate’s bank was to bring their own individual arbitration cases for such relatively small amounts that it would be impractical to pursue them.  In addition, the results of any such arbitration cases would never be revealed to the general public.
The dramatically different experiences of these two consumers illustrate how companies have been able to use this little-known clause to rig the game against their customers.  Group lawsuits can result in substantial relief for many consumers and create the leverage to bring about much-needed changes in business practices.  But by inserting the free pass into their consumer financial contracts, companies can sidestep the legal system, avoid big refunds, and continue to pursue profitable practices that may violate the law and harm consumers on a large scale.
***
Let me take a step back and give you a little background on how we got here.  At its most basic level, arbitration is a way to resolve disagreements outside of the federal and state court systems.  Originally, arbitration was primarily used for disputes between businesses; it was rarely used in disagreements between businesses and consumers.  But in the last 20 years or so, companies started including arbitration clauses in their consumer contracts requiring any disputes or disagreements be resolved through private arbitration.  And to make doubly sure that they could escape accountability, many companies specifically blocked group claims even in arbitration, thus forcing consumers to go through the process by themselves in isolation, or forgo it altogether.
Some companies offer their customers the chance to opt out of an arbitration clause.  But very few customers, if any, ever exercise that option, which is unsurprising given that the majority of consumers do not even know that the arbitration clause exists.  Group lawsuits depend on a group.  The few consumers who opt out of arbitration find that very few others are still available to join their lawsuits.  It is simply impossible to have an effective group claim where the vast majority of consumers have all lost their right to have their day in court.
Even before the Consumer Bureau was created, Congress had started to take a more active role in dealing specifically with the problems of forced arbitration.  In the last decade, Congress had begun to distinguish between mandatory pre-dispute arbitration, which is typically imposed on consumers in the contractual boilerplate, and arbitration that both parties can freely decide to undertake after a dispute has already arisen between them.  In 2007, Congress passed the Military Lending Act, which prohibited mandatory pre-dispute arbitration clauses in connection with certain loans made to servicemembers.  Three years later, in the Dodd-Frank Wall Street Reform and Consumer Protection Act, Congress went further and banned such clauses from most residential mortgage contracts.
In the Dodd-Frank Act, Congress also put in place a further measure that brings us to where we are today.  In a two-step process, the law empowers the Bureau to address the same concerns that Congress had already highlighted around mandatory pre-dispute arbitration clauses.  First, Congress required the Bureau to conduct a study and issue a report on the use of arbitration clauses in connection with consumer financial products or services.  Once that initial work was completed, Congress gave the Bureau the broad authority to consider whether to issue regulations that it deemed to be in the public interest, for the protection of consumers, and consistent with the results of its study.
***
We published that study and issued our report to Congress earlier this year.  In the months since, even our critics have acknowledged that the multi-year study, which runs to 728 pages and analyzes extensive data, was the most rigorous and comprehensive study of consumer finance arbitration ever undertaken.  In the study, we found that arbitration clauses are pervasive, but the vast majority of consumers do not even know they exist.  We also found that tens of millions of consumers are covered by arbitration clauses in several consumer finance markets.  Large banks, in particular, commonly include these clauses in their standard agreements for credit cards and checking accounts.  We also found that many payday lenders put such clauses in their contracts.  And our study shows that more than three-quarters of the consumers we surveyed in the credit card market did not know whether they were subject to an arbitration clause in their contract.
The Bureau’s study specifically concluded that group lawsuits can be an effective way to provide relief to consumers when they are allowed to proceed.  Indeed, by examining five years of data, we found that group lawsuits delivered, on average, about $220 million in payments to 6.8 million consumers per year in consumer financial services cases.  But we also saw that in many instances, as in Kate’s situation, group claims are thwarted by companies that invoke their arbitration clauses to cut off such relief.  For example, in cases where credit card companies with an arbitration clause in their contracts were sued in a class action, the companies invoked the clause to block the lawsuit almost two-thirds of the time.
One point of special interest to us was the claim, frequently made by companies that tout the benefits of arbitration, that these clauses enable them to lower the cost of consumer financial services for consumers.  Our study was able to examine this claim closely by comparing large credit card companies that did and did not have arbitration clauses in their contracts, including some companies that previously had such clauses but had stopped using them in the wake of adverse litigation.  Our analysis did not find evidence that credit card companies either increased prices or reduced access to credit when they eliminated their arbitration clauses.
***
After carefully considering the findings of our landmark study, the Bureau has decided to launch a rulemaking process to protect consumers.  The proposal under consideration would prohibit companies from blocking group lawsuits through the use of arbitration clauses in their contracts.  This would apply generally to the consumer financial products and services that the Bureau oversees, including credit cards, checking and deposit accounts, certain auto loans, small-dollar or payday loans, private student loans, and some other products and services as well.
One approach we might have taken would be a complete ban on all pre-dispute arbitration agreements for consumer financial products and services.  Our proposal would not do that.  Companies could still have an arbitration clause, but they would have to say explicitly that it does not apply to cases brought on behalf of a class unless and until the class certification is denied by the court or the class claims are dismissed in court.  This means we are not proposing at this time to limit the use of arbitration clauses as they apply to individual cases.
This approach is consistent with the conclusions reached in our study.  It is also consistent with rules that the Financial Industry Regulatory Authority has applied to broker-dealers for years, with the approval of the Securities and Exchange Commission.  While at one time certain individual arbitration systems were problematic for consumers in terms of procedures and results, we found that companies today generally cannot bring cases against consumers in arbitration.  We also found that companies rarely use their arbitration clauses to block consumers from suing them in individual cases.  In addition, we found that only a small number of consumers bring individual arbitrations.
Although we are not proposing to prohibit the use of pre-dispute arbitration clauses, we will continue to monitor the effects of such clauses on the resolution of individual disputes.  To enable us to do so, our proposals would require companies to send to the Bureau all filings made by or against them in consumer financial arbitration disputes and any decisions that stem from those filings.  By developing comprehensive data on these matters, over time we will be able to refine our evaluation of how such proceedings may affect consumer protection, if at all.
In order to create more transparency and spur broader thinking by researchers and other interested parties, we are considering publishing this information for all to see, so the public can analyze it as they see fit.  Depending on what the data reveals, down the road these issues could be subject to further consideration by the Bureau and by other policymakers.
***
So the essence of the proposals we have under consideration is that they would get rid of this free pass that prevents consumers from holding their financial providers directly accountable for the harm they cause when they violate the law.  Doing so would produce three general benefits.
First, consumers would have the opportunity to get their day in court.  This is a core American principle.  Under the U.S. Constitution, each one of us is entitled to seek justice through due process of law.  This right is reinforced in many state constitutions, which recognize the right to an effective remedy to redress injuries we may sustain to our person or our property.  This is an important element of personal liberty, that people should have the ability to protect themselves by acting to vindicate their rights.  Nobody should have to rely on the government first deciding to pursue an enforcement action in order to get their money back and hold others accountable.  But as we have already noted, it is simply not worth it for consumers to undertake the burden and cost of bringing an individual case just to challenge small fees and charges.
As noted U.S. Court of Appeals Judge Richard Posner has convincingly observed, “The realistic alternative to a class action is not 17 million individual suits, but zero individual suits, as only a lunatic or a fanatic sues for $30.”  That is, in fact, a primary reason why procedures allowing for group lawsuits have been widely adopted in virtually all of our federal and state courts in the last century.  By joining together to pursue their claims as a group, all of the affected consumers would be able to seek and, when appropriate, obtain meaningful relief that as a practical matter they could not get on their own.
Second, another important benefit of the proposals we are considering is that they would deter wrongdoing on a broader scale.  One way this is often expressed is by describing group lawsuits as being brought by “private attorneys general” as a means of vindicating public rights and as an aid to other methods of law enforcement.  Although many consumer financial violations impose only small costs on each individual consumer, taken as a whole these unlawful practices can yield millions or even billions of dollars in revenue for financial providers. 
Arbitration clauses that bar group lawsuits protect these ill-gotten gains by enabling companies to avoid being held accountable for their misdeeds.  Thus, companies are likely to take less care to ensure that their conduct complies with the law than they would have taken if they did not have a free pass from group lawsuits.  Indeed, some companies may even feel emboldened that they can safely engage in conduct that could violate consumer protection laws or even their own contracts with customers.  The potential to be held accountable in a group lawsuit changes this dynamic. 
When a group lawsuit leads to a court order conferring relief on tens of thousands of consumers who were victimized by suspect practices, the likely result is to create a safer market for current and future customers of that company, as well as the other companies in the same market.  That is true because a substantial monetary award can lead a company to rethink its practices by reassessing its bottom line.  It is also true because such actions may result in specific measures that force companies to change the way they do business.  And the public spotlight on these cases can influence business practices at other companies that become aware of the need to make similar changes to avoid facing the ire of their customers and the risks of similar lawsuits.
Third, by requiring companies to provide the Bureau with arbitration filings and written awards, which might be made public, the proposals we are considering would bring the arbitration of individual disputes into the sunlight of public scrutiny.  This would provide a safeguard against arbitration proceedings that are unfair or otherwise harmful to consumers.  Furthermore, both the Bureau and the public would be able to monitor and assess the pros and cons of how arbitration clauses affect resolutions for individuals who do not pursue group claims.  This will improve our understanding and enable policymaking that is better informed and more precise.  In the end, that will be better for consumers, for responsible businesses, and for the economy as a whole.
***
One way to think about the effect of enforced pre-dispute arbitration clauses is to recall what Sherlock Holmes described as “the curious incident of the dog in the night-time.”  In the famous detective story, everyone except Holmes misses the fact that the dog did nothing during the night, including not barking at all, which yields the important clue that the intruder likely was recognized.  What the story illustrates is that it is often hard to grasp the significance of something that does not happen and thus can easily go unnoticed.
The same point can also be applied to arbitration.  What we learned in the course of our study is that very few consumers of financial products and services are seeking relief individually, either through the arbitration process or in court.  Moreover, there are also an unknown number of cases that are never filed because of the mere presence of an arbitration clause.  And millions of other consumers who may not even realize that their rights are being violated might have obtained relief if group lawsuits were permissible.  Like the dog that did not bark in the night, the silent fact of all this missing relief for consumers can be hard to notice, but it is nevertheless a vital piece of the story.
The central idea of the proposals we are considering is to restore to consumers the rights that most do not even know had been taken away from them.  Companies should not be able to place themselves above the law and evade public accountability by inserting the magic word “arbitration” in a document and dictating the favorable consequences.  Consumers should be able to join together to assert and vindicate their established legal rights.  Under the approach we are considering, companies would not be able to tip the scales in their favor by writing their own free pass to the detriment of consumers.  Everyone benefits from a market where companies are held accountable for their actions.  Thank you.
### 

The Consumer Financial Protection Bureau is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives. For more information, visit consumerfinance.gov




Thursday, October 1, 2015

Lawsuit stalls after engine failure: Porsche purchaser must arbitrate his warranty claim, Houston Court of Appeals rules


AN Luxury Imports Ltd dba BMW of Dallas, Inc. v Southall, 
No. 01-15-00194-CV (Tex.App.- Houston [1st Dist.]  Oct. 1, 2015)



Opinion issued October 1, 2015

In The
Court of Appeals
For The
First District of Texas
————————————
NO. 01-15-00194-CV
———————————
AN LUXURY IMPORTS LTD., D/B/A BMW OF DALLAS, INC., AN
LUXURY IMPORTS GP, LLC, AND UNITED STATES WARRANTY
CORP., Appellants
V.
D. SCOTT SOUTHALL, Appellee

On Appeal from the 295th District Court
Harris County, Texas
Trial Court Case No. 2014-33551

MEMORANDUM OPINION

In this appeal we determine whether the trial court erred in denying a car
dealer’s motion to compel arbitration in this suit for breach of warranty against the
dealer and its warranty administrator. AN Luxury Imports, Ltd. d/b/a BMW of
2
Dallas (BMW Dallas), AN Luxury Imports GP, LLC, and United States Warranty
Corp. (U.S. Warranty) (collectively, “the sellers”) appeal the denial of their motion
to compel arbitration against D. Scott Southall, BMW Dallas’s customer. The
sellers contend that the trial court erred in denying the motion because the parties’
dispute is subject to an enforceable arbitration agreement. We conclude that the
trial court erred by denying the motion to compel arbitration and therefore reverse.

Background

In December 2013, Southall purchased a Porsche Cayman from BMW
Dallas. In connection with the purchase, Southall and BMW Dallas executed a
retail purchase agreement, an arbitration agreement, and a used vehicle limited
mechanical warranty. The parties signed these agreements contemporaneously
with each other. The arbitration agreement provides:
[Southall] and [BMW Dallas] agree that arbitration will be the sole method
of resolving any claim, dispute, or controversy . . . that either Party has
arising from Customer[]/Dealership Dealings. Such [c]laims include . . . (2)
[c]laims relating to any . . . warranties . . . and (5) [c]laims arising out of or
relating to . . . this [a]greement and/or any and all documents executed,
presented or negotiated during Customer[]/Dealership Dealings, or any
resulting transaction, service, or relationship, including that with the
Dealership, or any relationship with third parties who do not sign this
[a]greement that arises out of the Customer[]/Dealership Dealings.
The purchase agreement incorporates the arbitration agreement by reference:
“If [the purchaser] ha[s] executed an Arbitration Agreement in conjunction with
this Agreement such Arbitration Agreement shall be incorporated herein by
3
reference and made a part of this Agreement.” The arbitration agreement provides
that if there is any conflict between the purchase agreement and the arbitration
agreement, the purchase agreement governs.
The purchase agreement also contains a forum selection clause. It provides
that the “sole and exclusive venue for any dispute or litigation arising under or
concerning this [purchase agreement] shall be in the courts located in and for the
county in which [BMW Dallas] is located, and the parties irrevocably consent to
the jurisdiction of said court. Any and all arbitration proceedings shall also take
place in the county where the dealer is located, unless agreed otherwise by the
parties.”
BMW Dallas issued the warranty and “appointed United States Warranty
Corporation as the authorized Administrator for th[e] . . . Warranty.” The warranty
does not refer to the arbitration agreement or the purchase agreement.
The Porsche engine failed within two months of the sale. Southall filed a
claim with U.S. Warranty for the damage. U.S. Warranty denied the claim,
determining that Southall had caused the damage by driving the Porsche during
“racing or other competition.” Southall’s mechanic disagrees; he concluded that
the Porsche already had exceeded its maximum allowable RPM before Southall
bought it.
4
Southall sued for breach of contract, breach of warranty, negligence, unfair
settlement practices under the Texas Insurance Code, fraud by nondisclosure,
negligent misrepresentation, violations of the Texas Deceptive Trade Practices Act,
and the federal Magnuson-Moss Warranty Act. The sellers moved to compel
arbitration; the trial court denied the motion.

Discussion

Standard of Review

The arbitration agreement states that the Federal Arbitration Act governs its
enforcement. This appeal thus arises under section 51.016 of the Texas Civil
Practice and Remedies Code, which permits an interlocutory appeal from an order
denying a motion to compel arbitration under the Federal Arbitration Act (FAA).
See TEX. CIV. PRAC. & REM. CODE ANN. § 51.016 (West 2015). We review an
order denying a motion to compel arbitration for an abuse of discretion, deferring
to the trial court’s factual determinations if they are supported by the evidence and
reviewing questions of law de novo. Cleveland Constr., Inc. v. Levco Constr., Inc.,
359 S.W.3d 843, 851–52 (Tex. App.—Houston [1st Dist.] 2012, pet. dism’d).
Applicable Law
A party moving to compel arbitration must establish (1) the existence of a
valid, enforceable arbitration agreement and (2) that the claims asserted fall within
the scope of that agreement. In re Provine, 312 S.W.3d 824, 828–29 (Tex. App.—
5
Houston [1st Dist.] 2009, no pet). “Once the trial court concludes that the
arbitration agreement encompasses the claims . . . the trial court has no discretion
but to compel arbitration and stay its own proceedings.” In re FirstMerit Bank,
N.A., 52 S.W.3d 749, 753–54 (Tex. 2001).
Once a party seeking arbitration carries its initial burden to prove the
existence of a valid agreement to arbitrate, then a strong presumption favoring
arbitration arises. In re Kellogg Brown & Root, Inc., 166 S.W.3d 732, 737–38
(Tex. 2005); J.M. Davidson, Inc. v. Webster, 128 S.W.3d 223, 227 (Tex. 2003);
Speedemissions, Inc. v. Bear Gate, L.P., 404 S.W.3d 34, 41 (Tex. App.—Houston
[1st Dist.] 2013, no pet.). “[C]ourts should resolve any doubts as to the
agreement’s scope, waiver, and other issues unrelated to its validity in favor of
arbitration.” Ellis v. Schlimmer, 337 S.W.3d 860, 862 (Tex. 2011). An order to
arbitrate should not be denied unless it can be said with positive assurance that the
arbitration clause does not cover the dispute. United Steelworkers v. Warrior &
Gulf Navigation Co., 363 U.S. 574, 582–83, 80 S. Ct. 1347, 1353 (1960); HouScape,
Inc. v. Lloyd, 945 S.W.2d 202, 205 (Tex. App.—Houston [1st Dist.] 1997,
orig. proceeding) (per curiam).
To determine whether the parties formed an agreement to arbitrate, we apply
ordinary state-law principles governing contracts. In re Palm Harbor Homes, Inc.,
195 S.W.3d 672, 676 (Tex. 2006) (orig. proceeding); J.M. Davidson, Inc., 128
6
S.W.3d at 227–28; accord JP Morgan Chase & Co. v. Conegie, 492 F.3d 596, 598
(5th Cir. 2007). The elements of a valid contract are: (1) an offer, (2) an
acceptance, (3) a meeting of the minds, (4) each party’s consent to the terms, and
(5) execution and delivery of the contract with the intent that it be mutual and
binding. Prime Prods., Inc. v. S.S.I. Plastics, Inc., 97 S.W.3d 631, 636 (Tex.
App.—Houston [1st Dist.] 2002, pet. denied). Our primary concern in construing a
written contract is to ascertain the true intent of the parties as expressed in the
instrument. Seagull Energy E & P, Inc. v. Eland Energy, Inc., 207 S.W.3d 342,
345 (Tex. 2006). Contract terms will be given their plain, ordinary, and generally
accepted meanings, unless the contract indicates a technical or different sense.
Valence Operating Co. v. Dorsett, 164 S.W.3d 656, 662 (Tex. 2005).
Instruments pertaining to the same transaction may be read together to
ascertain the parties’ intent. Fort Worth Indep. Sch. Dist. v. City of Fort Worth, 22
S.W.3d 831, 840 (Tex. 2000). In appropriate instances, courts may construe all the
documents as if they were part of a single, unified instrument. Id. at 840; Courage
Co., L.L.C. v. Chemshare Corp., 93 S.W.3d 323, 333 (Tex. App.—Houston [14th
Dist.] 2002, no pet.).

Analysis

The sellers contend that they have produced a valid arbitration agreement
and that Southall’s claims fall within its scope. Southall responds that the
7
arbitration agreement does not require arbitration because it conflicts with
provisions of the purchase agreement, which controls in the event of a conflict.
Southall further responds that the warranty does not contain an arbitration
provision and thus his warranty claim is not subject to arbitration.
I. Validity of the Arbitration Agreement
The arbitration agreement provides that it applies to claims arising from a
purchase of a vehicle from BMW Dallas. Southall and BMW Dallas signed the
arbitration and purchase agreements at the same time, and the agreements reference
one another. Southall and BMW Dallas’s contemporaneous execution of the
agreements is evidence of their intent to read the agreements together. See Palm
Harbor Homes, 195 S.W.3d at 676; Prime Prods., 97 S.W.3d at 636. Accordingly,
we read them as a “single, unified instrument.” See Fort Worth Indep. Sch. Dist.,
22 S.W.3d at 840. Because the purchase and arbitration agreements reference one
another, and the purchase agreement expressly incorporates the arbitration
agreement, the sellers have met their burden to demonstrate a valid, enforceable
arbitration agreement in connection with Southall’s purchase. See Palm Harbor
Homes, 195 S.W.3d at 676; Fort Worth Indep. Sch. Dist., 22 S.W.3d at 840; In re
Provine, 312 S.W.3d at 828–29; Prime Prods., 97 S.W.3d at 636.
Southall relies on the forum selection clause to contend that the purchase
agreement contravenes the arbitration agreement. That clause places venue in the
8
county in which BMW Dallas is located should litigation arise. But the clause
further provides that “[a]ny and all arbitration proceedings shall also take place in
the county where [BMW Dallas] is located.” The purchase agreement expressly
contemplates arbitration as a means of dispute resolution; the venue provision does
not conflict with the arbitration agreement.
We hold that the arbitration agreement is valid and enforceable.
II. Scope of the Arbitration Agreement
The sellers next contend that the trial court should have compelled
arbitration because Southall’s claims fall within the scope of the arbitration
agreement. In Speedemissions, Inc. v. Bear Gate, L.P., this court examined a
securities purchase agreement, which contained an arbitration agreement, and lease
agreements, which did not. We held that the trial court properly denied a motion to
compel arbitration in a dispute about the lease agreement. 404 S.W.3d 34, 37, 42,
44 (Tex. App.—Houston [1st Dist.] 2013, no pet.). This court reasoned that
different parties executed the two agreements, and each agreement had a “distinct
and separate purpose.” Id. at 43. There were no provisions in the lease agreements
relating their performance to the securities purchase agreement, and neither
agreement referenced the other. Id. at 44, 46.
In contrast, in Enterprise Field Services, LLC v. TOC-Rocky Mountain, Inc.,
we held that a party’s counterclaims regarding an ancillary agreement fell within
9
an arbitration provision. 405 S.W.3d 767, 773–74 (Tex. App.—Houston [1st Dist.]
2013, pet. denied). In one agreement, the parties agreed to arbitrate “dispute[s]
related to [] interpretation or performance.” Id. at 773. Although the
counterclaims were based on a different agreement, they required interpretation of
the agreement containing the arbitration clause. Id. Because the two agreements
were intertwined, we held that the trial court erred in concluding that the claims did
not fall within the scope of the arbitration agreement. Id. at 774.
This case is more analogous to Enterprise Field Services. BMW Dallas
issued the warranty and appointed U.S. Warranty as the authorized administrator.
The warranty, purchase agreement, and arbitration agreement were executed by the
same parties, contemporaneously and as part of the same transaction. The
arbitration agreement applies to “any claim, dispute, or controversy” that arises out
of the “Customer[]/Dealership Dealings.” Customer/dealership dealings include
the process of “purchasing or leasing a vehicle[].” “Claims” is broadly defined to
include claims relating to warranties, and those relating to “any and all documents
executed, presented or negotiated during Customer[]/Dealership Dealings, or any
resulting transaction, service, or relationship, including that with the Dealership, or
any relationship with third parties who do not sign this Agreement that arises out
of the Customer[]/Dealership Dealings.” Because the arbitration agreement
applies to claims arising out of the purchase, and the agreement expressly covers
10
all other contemporaneously signed agreements and warranty claims, we hold that
Southall’s claims against the sellers fall within its scope. See Enterprise Field
Servs., 405 S.W.3d at 774. Although the warranty does not contain a separate
arbitration provision, its execution in conjunction with the other agreements
connotes a “single, unified instrument.” See Fort Worth Indep. Sch. Dist., 22
S.W.3d at 840. Accordingly, we hold that Southall’s claims arising from the
purchase of the vehicle and the warranty, including the transaction with U.S.
Warranty, fall within the scope of the arbitration agreement.
Southall further responds that the arbitration agreement does not govern his
claims under the Magnuson-Moss Warranty Act. Under the Act, all warranties
must “fully and conspicuously disclose in simple and readily understood language
the terms and conditions of such warranty,” including “[a] brief, general
description of the legal remedies available to the consumer.” 15 U.S.C.
§ 2302(a)(9) (2013). The warranty contains an integration clause stating that the
warranty is a “complete statement of coverage and rights” and does not incorporate
the arbitration agreement by reference. Southall cites Cunningham v. Fleetwood
Homes of Georgia as support for his contention that the warranty itself must
contain the arbitration provision. Cunningham v. Fleetwood Homes of Ga., 253
F.3d 611 (11th Cir. 2001).
11
The Act allows informal dispute settlement procedures only if they are
clearly expressed in the warranty. See 15 U.S.C. § 2302(a)(8). The Eleventh
Circuit held in Cunningham that “informal dispute settlement procedures” included
binding arbitration. See 253 F.3d at 623 (citing 15 U.S.C. § 2302(a)(8)). In that
case, the purchasers of a mobile home executed a stand-alone arbitration
agreement as part of the sale and received a separate manufacturer’s warranty. 253
F.3d at 613. The court held that the Act required the manufacturer to disclose
informal dispute settlement procedures, including binding arbitration, in a single
document. Id. at 623–24.
In a subsequent case, however, the Eleventh Circuit retreated from
Cunningham, observing that the Cunningham court improperly had conflated
binding arbitration with informal dispute settlement procedures, and neither the
statutory language nor its legislative history supported such an interpretation.
Davis v. S. Energy Homes, Inc., 305 F.3d 1268, 1276 (11th Cir. 2002). The Fifth
Circuit’s opinion in Walton v. Rose Mobile Homes LLC supports this latter
conclusion. 298 F.3d 470 (5th Cir. 2002). Like the Eleventh Circuit in Davis, the
Fifth Circuit in Walton concluded that the two procedures are distinct, observing
that informal dispute settlement procedures happen before suit is filed while
binding arbitration happens as a substitute for filing suit. Walton, 298 F.3d 470,
475–76 (citing Mitsubishi Motors Corp. v. Soler Chrysler-Plymouth, Inc., 473 U.S.
12
614, 628 (1985)). Following Walton and Davis, we similarly hold that nothing in
the Act precludes enforcement of a stand-alone arbitration agreement signed in
connection with an express warranty.

Conclusion

Because an enforceable arbitration agreement governs the claims against the
sellers, we reverse the order of the trial court and remand the case for further
proceedings consistent with this opinion.

Jane Bland
Justice

Panel consists of Chief Justice Radack and Justices Bland and Huddle.




Saturday, June 27, 2015

Lopsided Attorney-Client Arbitration Agreements: What if client counterclaims under the civil barratry statute? - Comment on Royston v Lopez (Tex. 2015)

ROYSTON, RAYZOR, VICKERY, & WILLIAMS, LLP v. FRANCISCO "FRANK" LOPEZ,  No. 13-1026 (Tex. 2015) 

Mandatory Lawfirm-Client Arbitration except for Fee Claims Against the Client: What if the client counterclaims under the civil barratry statute? 

In Royston, Rayzor, Vickery, & Williams LLP v Fancisco "Frank" Lopez, the Texas Supreme Court last Friday blessed a one-sided attorney-client retainer contract that would allow the lawfirm to force the client into arbitration on all manner of claims or complaints that the client may have against the law firm, but exempts the law firm from having to arbitrate a claim against the client for nonpayment of litigation expenses. In short, an attorney or lawfirm can avoid being sued by the client through an arbitration clause in the attorney-client agreement that covers all possible future disputes with one exception: it preserves the firm's right to sue the client to recover its costs (and by extension, its fees), which is the only plausible claim that the law firm could have against a client.
 
The firm might, of course, be sued, but it would be entitled to have the dispute diverted into a private arbitral forum by filing a motion to compel, relying on the legal services contract signed by the client. The Supreme Court did not find this objectionable, and reversed the Thirteenth Court of Appeals, which had found that the specific agreement before the Court was so one-sided that it was unconscionable under the circumstances existing when the parties made the contract. See Royston, Rayzor, Vickery & Williams, L.L.P. v. Lopez, 443 S.W.3d 196 (Tex. App.-Corpus Christi 2013, pet. filed) (orig. proceeding).

Justice Eva Guzman agreed on this disposition, but wrote a separate concurring opinion addressing the implications for the ethical responsibilities of attorneys in their dealings with prospective clients.

ATTORNEY-CLIENT ARBITRATION
A LA CARTE 

While the Supreme Court may have given a present to the legal profession by holding that such one-sided arbitration agreements are neither unconscionable nor against public policy -- which will no doubt be appreciated by Texas lawyers -- the ruling may also have opened up a can of worms, and may yet spur more appellate litigation over arbitration in the attorney-client context (and claim-splitting).

What if the client refuses to pay, the law firm sues for its fees, and the client responds that the fee claim is unenforceable because the contract was procured in violation of the barratry statute? This would not merely be an affirmative defense against the breach-of-contract claim as to the lawyer's or lawfirm's fees, but a counter-claim for damages, i.e. a claim by the client against the lawyer that is subject to arbitration. After all, the client may now recover statutory damages of $10,000.00, not just fee forfeiture.

Texas Government Code Section 82.0651 Civil Cause of Action for Barratry
Texas Government Code Section 82.0651 Civil Liability for Prohibited Barratry 

Surely, a claim under Texas Government Code Section 82.0651 qualifies as a statutory cause of action for affirmative relief.

In a dispute implicating the civil barratry statute, then, the trial court would have to address the merits of the voidness claim as an affirmative defense to the legal service provider's fee claim that is exempted from arbitration under the attorney-client contract, but the arbitrator would have to decide the merits of the civil barratry claim that rests on the same facts because the client had agreed to to arbitrate all claims. What if court and arbitrator disagree in their respective determinations of whether barratry occurred? What if one holds that the contract was procured by barratry and is void, and the other one reaches the opposite conclusion?

Additionally, there is the matter of timing. Assuming the dispute between the lawfirm and the client is split into two parallel proceedings -- one in court, the other one the arbitral forum -- does it matter which one rules first on the voidness issue? Is that then res judicata with respect to the other? Or is it only res judicata (with immediate stalling effect on the parallel proceeding) if the arbitrator rules first, because there will be no appeal from an arbitratal award (except, when, in narrow circumstances, there are grounds to set aside the arbitration award)?

It would seem that the dominant jurisdiction doctrine cannot furnish an answer - and would not provide a basis for abatement - because the two fora do not have co-extensive authority under an arbitration agreement that makes some claims arbitrable but not others, - at least not in a scenario where both types of claims are present in the same dispute and are contemporaneously pursued, in the respective fora, but involve a common core of case-determinative facts.

Additionally, there may be disagreement on whether the statutory challenge to the attorney-client agreement under the civil barratry law is a challenge to the contract as a whole, including the arbitration provision that is part and parcel thereof, and what the arbitrator's role would be if the lawfirm argued that the barratry statute is unconstitutional (as a defense to the client's barratry claim pursued in the arbitral forum). Would the Attorney General have to be given an opportunity to defend the statute in the arbitral forum, and if so, would the arbitrator have the power to pass on constitutionality, even if the effect were to be limited to the case at hand? Would that be reviewable by a court, given that it involves a question of the validity to state law? Does an arbitrator exceed his or her power when passing on the merits of the constitutional argument?

The latter scenario is not implausible. A client might respond to a lawsuit for unpaid fees and litigate it in court without raising an issue about arbitration, and promptly file an arbitration claim against the lawfirm invoking the barratry statute. Assuming that the arbitrator does not have jurisdiction to declare a statute void, the law firm would have to defend that civil barratry claim on the merits, and would be deprived of the unconstitutionality defense. Or arguably so.

If an attorney or law firm has procured clients through marketing efforts that run afoul of the barratry statute, it would be in its interest to have the issued resolved in a private forum, and not create a public record, but does that advance the state's public policy? Is it fair to attorneys who lose business because of such unfair competition?

Which is merely part and parcel of the larger public policy question. Is it desirable, as a matter of public policy governing the practice of law, to remove barratry claims, legal malpractice claims and other claims of wrongful conduct brought against attorneys from the court system and divert them into private arbitration? The Supreme Court's ruling in Royston v Lopez  sends a message encouraging Texas lawyers and lawfirms to do just that.

There is a discernible trend afoot in the Texas Supreme Court of shrinking the role of the court system and reducing the availability of judicial remedies in the public adjudicatory forum provided for dispute resolution in the system of government.

In a similar vein, albeit based on different reasoning, the Supreme Court recently also approved the removal of claims against nursing homes (and, by extension, all medical malpractice claims) from the court system by blessing arbitration agreements in admission contracts even if they are not compliant with Texas law. See The Fredericksburg Care Company L.P. v Juanita Perez et al. No. 13-0573.(Tex. Mar. 6, 2015). The Supreme Court denied the plaintiffs' motion for rehearing in that case, and in the companion cases, on the same day it handed down its decision in the attorney-client arbitration case.

MOTIONS FOR REHEARING OF THE FOLLOWING CAUSES DENIED
[June 26, 2015 Texas Supreme Court Order List]

13-0573
THE FREDERICKSBURG CARE COMPANY, L.P. v. JUANITA PEREZ, VIRGINIA GARCIA, PAUL ZAPATA, AND SYLVIA SANCHEZ, INDIVIDUALLY AND AS ALL HEIRS OF ELISA ZAPATA, DECEASED; from Bexar County; 4th Court of Appeals District (04-13-00111-CV,
406 SW3d 313, 06-26-13)

13-0576
THE WILLIAMSBURG CARE COMPANY, L.P. v. JESUSA ACOSTA, ET AL.; from Bexar County; 4th Court of Appeals District (04-13-00110-CV, 406 SW3d 711, 06-26-13)

13-0577
THE FREDERICKSBURG CARE COMPANY, L.P. v. BRENDA LIRA, AS REPRESENTATIVE OF THE ESTATE OF GUADALUPE QUESADA, DECEASED; from Bexar County; 4th Court of Appeals District (04-13-00112-CV, 407 SW3d 810, 06-26-13)
 
ATTORNEY-FEE ARBITRATION CASE INFO
(CONSOLIDATED INTERLOCUTORY APPEAL AND MANDAMUS PROCEEDING)  

No. 13-1026
ROYSTON, RAYZOR, VICKERY, & WILLIAMS, LLP v. FRANCISCO "FRANK" LOPEZ; from Nueces County; 13th Court of Appeals District (13-11-00757-CV, 443 SW3d 196, 06-27-13)
The Court reverses the court of appeals' judgment and remands the case to the trial court.
- consolidated with -
No. 14-0109
IN RE ROYSTON, RAYZOR, VICKERY, & WILLIAMS, LLP; from Nueces County; 13th Court of Appeals District (13-11-00757-CV; 13-12-00023-CV, 443 SW3d 196, 06-27-13)
The Court denies the petition for writ of mandamus.
Justice Johnson delivered the opinion of the Court.
Justice Guzman delivered a concurring opinion, in which Justice Lehrmann and Justice Devine joined.


ROYSTON, RAYZOR, VICKERY, & WILLIAMS, LLP, Petitioner,
v.
FRANCISCO "FRANK" LOPEZ, Respondent.
IN RE ROYSTON, RAYZOR, VICKERY, & WILLIAMS, LLP, RELATOR.

No. 13-1026, Consolidated with No. 14-0109

Supreme Court of Texas.

Argued March 26, 2015.
Opinion delivered: June 26, 2015.

JUSTICE JOHNSON delivered the opinion of the Court.

JUSTICE GUZMAN filed a concurring opinion, in which JUSTICE LEHRMANN and JUSTICE DEVINE joined.

PHIL JOHNSON, Justice.

This interlocutory appeal involves the enforceability of an arbitration provision in an attorney-client employment contract. The provision specifies that the client and firm will arbitrate disputes that arise between them, except for claims made by the firm for recovery of its fees and expenses. After the underlying matter was settled, the client sued the firm. The trial court denied the firm's motion to order the dispute to arbitration. On interlocutory appeal, the court of appeals affirmed on the basis that the arbitration provision is substantively unconscionable and unenforceable.

We conclude that the client did not prove that either the arbitration provision is substantively unconscionable or any other defense to the arbitration provision. Accordingly, the judgment of the court of appeals is reversed and the cause is remanded to the trial court.

I. Background

Francisco Lopez hired Royston, Rayzor, Vickery, & Williams, LLP to represent him in a suit for divorce from his alleged common-law wife who won $11 million in the lottery. The two-page employment contract between Lopez and Royston, Rayzor contained the following arbitration provision:

While we would hope that no dispute would ever arise out of our representation or this Employment Contract, you and the firm agree that any disputes arising out of or connected with this agreement (including, but not limited to the services performed by any attorney under this agreement) shall be submitted to binding arbitration in Nueces County, Texas, in accordance with appropriate statutes of the State of Texas and the Commercial Arbitration Rules of the American Arbitration Association (except, however, that this does not apply to any claims made by the firm for the recovery of its fees and expenses).
Royston, Rayzor then filed suit for divorce on Lopez's behalf, the trial court ordered the parties in the divorce suit to mediation, and they settled. Lopez later sued Royston, Rayzor, claiming the firm induced him to accept an inadequate settlement. The firm moved to compel arbitration under both the Texas Arbitration Act (Arbitration Act), and common law. See TEX. CIV. PRAC. & REM. CODE §§ 171.001-.098; see also L.H. Lacy Co. v. City of Lubbock, 559 S.W.2d 348, 351 (Tex. 1977) (noting that arbitration in Texas can be pursuant to statute or common law). The trial court held a hearing on the firm's motion and denied it. The only evidence introduced at the hearing was the employment contract.

Royston, Rayzor filed both an interlocutory appeal challenging the denial under the Arbitration Act, and an original proceeding seeking mandamus relief under common law. Royston, Rayzor, Vickery & Williams, L.L.P. v. Lopez, 443 S.W.3d 196 (Tex. App.-Corpus Christi 2013). The court of appeals affirmed the trial court's refusal to order arbitration under the Arbitration Act and denied mandamus relief. Id. at 209. The appeals court noted that Lopez did not challenge the existence of the arbitration provision or whether he agreed to it as part of his contract with Royston, Rayzor. Id. at 202. The court concluded that Lopez's claims were within the scope of the arbitration agreement and then moved on to Lopez's "several affirmative defenses to arbitration." Id. at 202-03. It first considered his assertion that the arbitration provision is substantively unconscionable because it viewed that issue as determinative. Id. at 203.

As an initial part of its analysis, the appeals court considered whether Lopez was required to show that the arbitration provision was both procedurally and substantively unconscionable. Id. at 203-04. It concluded that he needed to show only one or the other. Id. at 204. The court then concluded that the provision was so one-sided it was substantively unconscionable and unenforceable. Id. at 206.

In cause number 13-1026, Royston, Rayzor seeks relief from the court of appeals' judgment denying its interlocutory appeal, and in cause number 14-0109, it seeks mandamus relief directing the trial court to order arbitration. In 13-1026, the firm challenges the two determinations on which the court of appeals affirmed the trial court's order. It also urges that we consider Lopez's remaining defenses to arbitration even though the court of appeals did not reach them, hold that they are also invalid, reverse the court of appeals' judgment, and remand to the trial court with instructions that it order the case to arbitration.

Lopez responds by urging that we affirm the lower courts' decisions for several reasons: (1) the court of appeals correctly determined that an arbitration provision need not be both procedurally and substantively unconscionable to be unenforceable, and this provision is substantively unconscionable because it is excessively one-sided; (2) the arbitration provision was entered into in the context of Lopez's agreeing to become a client of the law firm, and given that context it violates public policy; (3) Lopez's status as a prospective client shifted the burden of proof to Royston, Rayzor to establish it met its ethical obligation to explain the effects of the arbitration provision to him and Royston, Rayzor did not do so; and (4) the arbitration provision is illusory because it allows Royston, Rayzor to avoid arbitration as to its fee disputes while requiring Lopez to arbitrate all his disputes.

II. Standard of Review

Arbitration agreements can be enforced under either statutory provisions or the common law. L.H. Lacy Co., 559 S.W.2d at 351. Under provisions of the Arbitration Act, a trial court's ruling on a motion to compel arbitration may be challenged by interlocutory appeal. TEX. CIV. PRAC. & REM. CODE § 171.098. Under common law standards, the trial court's ruling on such a motion may be challenged by means of an original proceeding seeking mandamus relief. See L.H. Lacy Co., 559 S.W.2d at 351. The ultimate issue of whether an arbitration agreement is against public policy or unconscionable is a question of law for the court. See In re Poly-Am., L.P., 262 S.W.3d 337, 349 (Tex. 2008); J.M. Davidson, Inc. v. Webster, 128 S.W.3d 223, 229 (Tex. 2003). When public policy or unconscionability is the basis for denying a motion to compel arbitration and there are no factual disputes, the standard of review on appeal is de novo. See J.M. Davidson, 128 S.W.3d at 229.

III. Analysis

We first address the unconscionability issue which was the basis for the court of appeals' decision. Because we reverse on that issue and resolve the appeal by means of Royston, Rayzor's interlocutory appeal under the Arbitration Act, we do not address the firm's petition for writ of mandamus. See Walker v. Packer, 827 S.W.2d 833, 839 (Tex. 1992) (explaining that mandamus is a discretionary remedy that issues only to correct a clear abuse of discretion where no other adequate remedy by law exists). However, in the interest of judicial economy we also consider Royston, Rayzor's other potentially dispositive issues instead of remanding them to the court of appeals. See Rusk State Hosp. v. Black, 392 S.W.3d 88, 97 (Tex. 2012).

A. Unconscionability

Arbitration agreements may be either substantively or procedurally unconscionable, or both. See In re Halliburton Co., 80 S.W.3d 566, 572 (Tex. 2002) ("[C]ourts may consider both procedural and substantive unconscionability of an arbitration clause in evaluating the validity of an arbitration provision."). "Substantive unconscionability refers to the fairness of the arbitration provision itself, whereas procedural unconscionability refers to the circumstances surrounding adoption of the arbitration provision." In re Palm Harbor Homes, Inc., 195 S.W.3d 672, 677 (Tex. 2006). Arbitration is strongly favored. J.M. Davidson, 128 S.W.3d at 227. So, once it is established that a valid arbitration agreement exists and that the claims in question are within the scope of the agreement, a presumption arises in favor of arbitrating those claims and the party opposing arbitration has the burden to prove a defense to arbitration. Id. The same principles apply to arbitration agreements between attorneys and clients. See In re Pham, 314 S.W.3d 520, 526-28 (Tex. App.-Houston [14th Dist.] 2010, orig. proceeding [mand. denied]); Henry v. Gonzalez, 18 S.W.3d 684, 691 (Tex. App.-San Antonio 2000, pet. dism'd).

As noted previously, the court of appeals agreed with Lopez's argument that the agreement was substantively unconscionable. 443 S.W.3d at 209. In responding to the dissent, the court summarized and restated its conclusions as to unconscionability. Id. First, it reiterated that "arbitration clauses in attorney-client employment contracts are not presumptively unconscionable." Id. We agree with that statement. See TEX. CIV. PRAC. & REM. CODE § 171.001 (providing that a written arbitration agreement is valid and enforceable and may be revoked only upon a ground that exists in law or equity for revocation of a contract). The prospective attorney-client relationship adds an overlay to attorney-client employment contracts, see Hoover Slovacek, L.L.P. v. Walton, 206 S.W.3d 557, 560-61 (Tex. 2006), but that overlay does not alter the basic principle that arbitration clauses in agreements are enforceable absent proof of a defense. Nor does it negate the principle that absent fraud, misrepresentation, or deceit, one who signs a contract is deemed to know and understand its contents and is bound by its terms. In re Bank One, N.A., 216 S.W.3d 825, 826 (Tex. 2007); In re McKinney, 167 S.W.3d 833, 835 (Tex. 2005) (holding that absent fraud, misrepresentation, or deceit, parties are bound by terms of the contract they signed, regardless of whether they read it or thought it had different terms); EZ Pawn Corp. v. Mancias, 934 S.W.2d 87, 90 (Tex. 1996) (holding that a party who has the opportunity to read an arbitration agreement and signs it is charged with knowing its contents).

Next, the court of appeals stated that Lopez did not have an evidentiary burden with respect to his contention that the arbitration provision was unconscionable. 443 S.W.3d at 209. We disagree. As our previous opinions have made clear, however, parties asserting defenses to arbitration clauses have the burden to prove the defenses—including unconscionability:

[U]nder Texas law, as with any other contract, agreements to arbitrate are valid unless grounds exist at law or in equity for revocation of the agreement. The burden of proving such a ground—such as fraud, unconscionability or voidness under public policy—falls on the party opposing the contract.
In re Poly-Am., 262 S.W.3d at 348 (internal citations omitted). In any event, Lopez relied on evidence—albeit a limited amount. Royston, Rayzor introduced the employment contract in support of its motion to compel arbitration. As we note more fully below, although Lopez did not offer any other evidence, he specifically relied on the language of the arbitration provision and the contract to support his defenses.

Third, the appeals court specified three reasons on which it based its "one-sidedness" conclusion: (1) the contract gave Royston, Rayzor the right to withdraw as counsel at any time for any reason; (2) the arbitration provision facially favored Royston, Rayzor by giving it the right to litigate claims for its fees and expenses while compelling Lopez to arbitrate all his disputes; and (3) the contract provided that regardless of the outcome of the claims in the underlying divorce action, Lopez would be solely responsible for all costs and expenses of that suit. 443 S.W.3d at 209. We address those reasons in turn, beginning with the first and third because they are based on provisions in the contract as opposed to provisions in the arbitration provision.

As the court of appeals noted, the attorney-client contract gave Royston, Rayzor the right to withdraw from representing Lopez at any time, for any reason, and it also required Lopez to pay costs and expenses of the divorce suit regardless of its outcome. But regardless of whether either or both of those provisions are so one-sided that the contract is unenforceable, a question we do not decide, they relate to the contract as a whole. And challenges relating to an entire contract will not invalidate an arbitration provision in the contract; rather, challenges to an arbitration provision in a contract must be directed specifically to that provision. See In re Labatt Food Serv., L.P., 279 S.W.3d 640, 647-48 (Tex. 2009); In re FirstMerit Bank, N.A., 52 S.W.3d 749, 756 (Tex. 2001) (noting that the defenses of unconscionability, duress, fraudulent inducement, and revocation must specifically relate to the arbitration portion of a contract, not the contract as a whole, if they are to defeat arbitration).

Which leaves the second reason the court of appeals gave for its conclusion that the arbitration provision was so one-sided as to be unconscionable: the provision favored Royston, Rayzor by excepting from the provision the claims it made for fees and expenses while compelling Lopez to arbitrate all his disputes. But, as the court of appeals pointed out earlier in its opinion, an arbitration agreement is not so one-sided as to be unconscionable just because certain claims are excepted from those to be arbitrated. 443 S.W.3d at 205-06. That is, an arbitration agreement that requires arbitration of one party's claims but does not require arbitration of the other party's claims is not so one-sided as to be unconscionable. See In re FirstMerit Bank, 52 S.W.3d at 757-58.

In support of the court of appeals' decision, Lopez argues that the language of the arbitration provision itself is evidence of its unconscionability. We disagree. In analyzing the provision for unconscionability, we begin with the rule that, as a party to the written agreement, Lopez is presumed to have knowledge of and understand its contents. In re Bank One, 216 S.W.3d at 826; In re McKinney, 167 S.W.3d at 835. Lopez's unconscionability claim is essentially that the provision is oppressive and grossly one-sided because it requires him to arbitrate all his claims against Royston, Rayzor, while allowing the firm to choose whether to litigate or arbitrate the only claim it realistically would have against him. However, Lopez misstates what the provision provides. The provision does no more than specify that claims of both parties arising from Royston, Rayzor's representation of Lopez must be resolved by arbitration, except for one category which is excluded from the provision. And as to claims in that category—any claims made by the firm for the recovery of its fees and expenses—the firm does not have a unilateral choice about arbitrating them. Rather, they are excluded from the arbitration provision and absent another agreement by which Lopez and the firm agree to arbitrate them, they are not subject to arbitration at the behest of either Lopez or the firm. The provision equally binds both parties to arbitrate claims within its scope and ensures that the same rules will apply to both parties: Texas statutes and rules of the American Arbitration Association. And as noted above, providing that one or more specified disputes are excepted from an arbitration agreement simply does not make the agreement so one-sided as to be unconscionable. See In re FirstMerit Bank, 52 S.W.3d at 757.

Additionally, Lopez does not focus on whether the arbitration provision deprives him of a substantive right, but even if he seriously contended that it did, it does not. A substantive right is generally understood to be "[a] right that can be protected or enforced by law; a right of substance rather than form." BLACK'S LAW DICTIONARY 1349 (8th ed. 2004). The provision does not unduly burden Lopez's substantive rights merely because it requires some, but not all, claims between the parties to be arbitrated. Final and binding resolution of a dispute by arbitration is an accepted and adequate alternative to its resolution by a judge or jury.

And lastly, although Lopez counters Royston, Rayzor's contention that he offered no evidence of unconscionability, in part, by arguing that he did not need to present evidence because he was prevailing in the hearing on Royston, Rayzor's motion to compel arbitration, the record does not substantiate that position. The hearing transcript shows that after introducing the employment contract, Royston, Rayzor's counsel repeatedly argued that Lopez had the burden to prove a defense in order to avoid arbitration, and that he had not submitted any evidence to do so. The trial court questioned attorneys for both parties about the lack of evidence concerning whether Royston, Rayzor advised Lopez regarding the advantages and disadvantages of arbitration. Lopez's counsel did not intimate that evidence other than the contract existed or could be presented, and specified that Lopez was choosing to rely only on the language of the employment agreement and arbitration provision:

[W]e did present evidence. The evidence is their contract . . . . We choose to rely on the language of their contract . . . . Our position [is] the language in their contract itself with regard to [the] arbitration provision specifically does not put [Lopez] on notice of that and so we are relying on that evidence, . . . then I believe the burden shifts back to them to have to disprove that.
In sum, although the provision was one-sided in the sense that it excepted any fee claims by Royston, Razor from its scope, excepting that one type of dispute does not make the agreement so grossly one-sided so as to be unconscionable. See In re FirstMerit Bank, 52 S.W.3d at 757. The fact that Lopez was a prospective client of the firm until he entered into the employment contract does not change the principle.

We agree with Royston, Rayzor that Lopez did not prove the arbitration provision is substantively unconscionable. But if he had, then we agree with the court of appeals that it would be unenforceable regardless of whether it is procedurally unconscionable. An arbitration agreement is unenforceable if it is procedurally unconscionable, substantively unconscionable, or both. See In re Halliburton Co., 80 S.W.3d at 572.

We next consider Lopez's assertion that the arbitration provision is unenforceable because it violates public policy.

B. Public Policy

Attorney-client arbitration agreements are the subject of ongoing debate. See Jean Fleming Powers, Ethical Implications of Attorneys Requiring Clients to Submit Malpractice Claims to ADR, 38 S. TEX. L. REV. 625 (1997); Robert J. Kraemer, Attorney-Client Conundrum: The Use of Arbitration Agreements for Legal Malpractice in Texas, 33 ST. MARY'S L.J. 909 (2002). The debate arises because of two competing policies: the policy of holding attorneys to the highest level of ethical conduct and the policy of encouraging and enforcing arbitration agreements. See Hoover Slovacek, 206 S.W.3d at 560-61 (noting that lawyers are held to the highest ethical standards); J.M. Davidson, 128 S.W.3d at 227 (discussing the strong presumption in favor of arbitration agreements).

In Hoover Slovacek, the court of appeals held that a fee provision in an attorney-client agreement was so one-sided as to be unconscionable. 206 S.W.3d at 560. We agreed that the fee provision was unconscionable and unenforceable, but because it violated public policy. Id. at 563. Lopez asserts that considerations similar to those we applied in Hoover Slovacek apply here and make the arbitration provision unenforceable. In support of that argument he references several cases for the proposition that an attorney-client agreement is unenforceable as against public policy if it violates a Disciplinary Rule.[1] Lopez also relies on Opinion 586 of the Professional Ethics Committee in support of his argument, focusing on the following language:

The [Professional Ethics] Committee is of the opinion that [Rule 1.03(b)] applies when a lawyer asks a prospective client to agree to binding arbitration in an engagement agreement. In order to meet the requirements of Rule 1.03(b), the lawyer should explain the significant advantages and disadvantages of binding arbitration to the extent the lawyer reasonably believes is necessary for an informed decision by the client.
Tex. Comm. on Prof'l Ethics, Op. 586, 72 TEX. B.J. 128 (2009). In essence, Lopez argues that the standard in Disciplinary Rule 1.03(b), providing that "[a] lawyer shall explain a matter to the extent reasonably necessary to permit the client to make informed decisions regarding the representation," applies to prospective clients. He also argues that Royston, Rayzor had the burden to show that the explanations were made.

Royston, Rayzor maintains that the Disciplinary Rules and Professional Ethics Committee opinions are advisory and do not impose legal duties. The firm further argues that even if the rule and opinion apply in whole or part so it had a duty to explain something to Lopez, it was Lopez who had the burden to prove that the explanations were not made. We agree with the firm.

The Disciplinary Rules are not binding as to substantive law regarding attorneys, although they inform that law. In re Meador, 968 S.W.2d 346, 350 (Tex. 1998). Opinions of the Professional Ethics Committee carry less weight than do the Disciplinary Rules as to legal obligations of attorneys, but they are nevertheless advisory as to those obligations. See Tex. Comm. on Prof'l Ethics, Op. 586, 72 TEX. B.J. 128, 129 (2009) ("It is beyond the authority of this Committee to address questions of substantive law relating to the validity of arbitration clauses in agreements between lawyers and their clients."). Without addressing or diminishing to any degree the ethical obligations of attorneys, we are mindful that the parties to an agreement determine its terms, and courts must respect those terms as "sacred," absent compelling reasons to do otherwise. See Nafta Traders, Inc. v. Quinn, 339 S.W.3d 84, 95-96 (Tex. 2011) ("As a fundamental matter, Texas law recognizes and protects a broad freedom of contract. We have repeatedly said that `if there is one thing which more than another public policy requires it is that men of full age and competent understanding shall have the utmost liberty of contracting, and that their contracts when entered into freely and voluntarily shall be held sacred and shall be enforced by Courts of justice.'") (internal citations omitted).

It is by now axiomatic that legislative enactments generally establish public policy. See, e.g., id.; Tex. Commerce Bank, N.A. v. Grizzle, 96 S.W.3d 240, 250 (Tex. 2002). We have explained that:

Courts must exercise judicial restraint in deciding whether to hold arm's-length contracts void on public policy grounds: Public policy, some courts have said, is a term of vague and uncertain meaning, which it pertains to the law-making power to define, and courts are apt to encroach upon the domain of that branch of the government if they characterize a transaction as invalid because it is contrary to public policy, unless the transaction contravenes some positive statute or some well-established rule of law.
Lawrence v. CDB Servs., Inc., 44 S.W.3d 544, 553 (Tex. 2001), superseded by statute, Tex. Lab. Code § 406.033(e), as recognized in Austin v. Kroger Tex., L.P., ___ S.W.3d ___, ___ n. 18 (Tex. 2015) (formatting altered and internal citation omitted). And as relates to arbitration, the Legislature has clearly and directly indicated its intent that arbitration agreements be treated the same as other contracts. See TEX. CIV. PRAC. & REM. CODE § 171.001. The principle is borne out by Cobb v. Stern, Miller & Higdon, the case Lopez first references to support his position. 305 S.W.3d at 41. There an attorney's contingent fee agreement was obtained by solicitation of a Louisiana resident in violation of Disciplinary Rules 5.03 and 7.03. Id. at 42-43. In holding that the contingent fee contract was voidable, the court of appeals relied on Texas Government Code § 82.065(b), which provided that "[a] contingent fee contract for legal services is voidable by the client if it is procured as a result of conduct violating the laws of this state or the Disciplinary Rules of the State Bar of Texas regarding barratry by attorneys or other persons." Id. at 42 (quoting Act of June 14, 1989, 71st Leg., R.S., ch. 866, § 3, sec. 82.065, 1989 Tex. Gen. Laws 3855, 3857 (amended 2011, 2013) (current version at TEX. GOV'T CODE § 82.065(b))) (emphasis added).

It is true that public policy is not solely established through legislative enactments and may be informed by the Disciplinary Rules. But where the Legislature has addressed a matter, as it has addressed the enforceability of arbitration provisions, we are constrained to defer to that expression of policy. See Liberty Mut. Ins. Co. v. Adcock, 412 S.W.3d 492, 499 (Tex. 2013). Accordingly, we decline to impose, as a matter of public policy, a legal requirement that attorneys explain to prospective clients, either orally or in writing, arbitration provisions in attorney-client employment agreements. Prospective clients who enter such contracts are legally protected to the same extent as other contracting parties from, for example, fraud, misrepresentation, or deceit in the contracting process. See TEX. CIV. PRAC. & REM. CODE § 171.001. But prospective clients who sign attorney-client employment contracts containing arbitration provisions are deemed to know and understand the contracts' content and are bound by their terms on the same basis as are other contracting parties. See, e.g., In re McKinney, 167 S.W.3d at 835; EZ Pawn, 934 S.W.2d at 90.

Noting again that our decision is not intended to diminish or address any applicable ethical obligations of Royston, Rayzor, but rather is intended to address legal obligations between the parties, we conclude that the arbitration provision is not unenforceable on the basis that it violates public policy.

C. Illusory

Last, we address Lopez's claim that the arbitration provision is illusory because it binds Lopez to arbitrate all his claims against Royston, Rayzor, while excluding the only possible claim the firm might ever realistically make against him. Royston, Rayzor responds that Lopez's position completely misses the mark as to what comprises an illusory agreement. The firm urges that Lopez's illusory defense fails because consideration exists for the provision and Royston, Rayzor cannot avoid its promise to arbitrate all claims within the scope of the arbitration provision by, for example, unilaterally amending or terminating the provision. We agree with Royston, Rayzor.

Promises are illusory and unenforceable if they lack bargained-for consideration because they fail to bind the promisor. See In re 24R, Inc., 324 S.W.3d 564, 566-67 (Tex. 2010). According to the Restatement (Second) of Contracts:

Words of promise which by their terms make performance entirely optional with the "promisor" do not constitute a promise. . . . [Because while] there might theoretically be a bargain to pay for the utterance of the words, . . . in practice it is performance which is bargained for. Where the apparent assurance of performance is illusory, it is not consideration for a return promise.
RESTATEMENT (SECOND) OF CONTRACTS § 77 cmt. a (1981) (internal citations omitted). The same applies in the arbitration agreement context. An arbitration agreement is illusory if it binds one party to arbitrate, while allowing the other to choose whether to arbitrate. And an arbitration provision that is part of a larger underlying contract may be supported by the consideration supporting the underlying contract. In re AdvancePCS Health, L.P., 172 S.W.3d 603, 607 (Tex. 2005) ("[W]hen an arbitration clause is part of an underlying contract, the rest of the parties' agreement provides the consideration."). But such an arbitration provision remains illusory if the contract permits one party to legitimately avoid its promise to arbitrate, such as by unilaterally amending or terminating the arbitration provision and completely escaping arbitration. See In re 24R, 324 S.W.3d at 567; J.M. Davidson, 128 S.W.3d at 236. But the fact that the scope of an arbitration provision binds parties to arbitrate only certain disagreements does not make it illusory. See In re FirstMerit Bank, 52 S.W.3d at 757. Additionally, the mere fact that an arbitration clause is one-sided does not make it illusory. For instance, in In re AdvancePCS Health, L.P., we held that an arbitration agreement was not illusory despite the fact that the clause was one-sided because it allowed AdvancePCS to unilaterally modify the clause with 30-days' notice. 172 S.W.3d at 607-08. We determined that the clause obligated AdvancePCS to arbitrate claims falling within the 30-day window even if it modified the clause. Id.

The provision here binds both Royston, Rayzor and Lopez as to their claims other than those specifically excluded. It does not allow either party to unilaterally escape or modify the obligation to arbitrate covered claims. The mutually binding promises to arbitrate all disputes except the firm's claims for fees and expenses, as well as the underlying contract, provide sufficient consideration for the arbitration provision. Even as to the excluded claims, Royston, Rayzor cannot choose whether to arbitrate or litigate. As we explained above, those claims have to be litigated unless the firm and Lopez enter a new agreement to arbitrate them. Accordingly, the arbitration provision is not illusory.

IV. Conclusion

Lopez did not prove a defense to arbitration. We reverse the judgment of the court of appeals in cause number 13-1026 and remand that cause to the trial court for further proceedings consistent with this opinion. The petition for writ of mandamus in cause number 14-0109 is denied.

ROYSTON, RAYZOR, VICKERY, & WILLIAMS, LLP v. Lopez (Texas Supreme Court 2015)
ROYSTON, RAYZOR, VICKERY, & WILLIAMS, LLP v. LOPEZ
(Texas Supreme Court 2015)

JUSTICE EVA GUZMAN, joined by JUSTICE DEBRA LEHRMANN and JUSTICE JOHN DEVINE, concurring.

We have long observed that attorneys have an ethical obligation to "explain a matter to the extent reasonably necessary to permit the client to make informed decisions regarding the representation."[1] Today the Court decides whether the failure to timely and adequately explain the consequences of a mandatory arbitration provision in a legal services contract renders the arbitration agreement unenforceable. I agree with the Court that it does not and therefore fully join the Court's opinion. Moreover, I agree that Mr. Lopez failed to establish a defense to arbitration. I write separately, however, to emphasize the need for rules more specifically delineating the means and methods by which attorneys can discharge their ethical responsibilities in this context.

As written, the Disciplinary Rules do not speak directly to arbitration agreements; however, attorneys are under a general obligation to provide enough information about a matter so that the client can make informed decisions regarding the representation.[2] But this begs the questions: how much, to whom, in what form, does it depend on the relative sophistication of the parties, and if so, to what extent? The Court touches on best practices in this regard but, wisely, does not attempt to rewrite the rules governing lawyers' ethical obligations through judicial decree. Such reforms are more aptly suited to our rulemaking process, which invites the input of the bench and bar. This process will ensure we more thoroughly vet the applicable standards and will ultimately yield more predictability, uniformity, and certainty.

As a court, we are constitutionally and statutorily charged with promoting and enforcing ethical behavior by attorneys.[3] This is a solemn duty the Court has guarded for decades. As we have consistently recognized, the fiduciary nature of the attorney-client relationship imposes heightened duties and obligations on attorneys:

"In Texas, we hold attorneys to the highest standards of ethical conduct in their dealings with their clients. The duty is highest when the attorney contracts with his or her client or otherwise takes a position adverse to his or her client's interests. As Justice Cardozo observed, `[a fiduciary] is held to something stricter than the morals of the marketplace. Not honesty alone, but the punctilio of an honor the most sensitive, is then the standard of behavior.'"[4]
Attorneys must therefore demean themselves "`with inveterate honesty and loyalty, always keeping the client's best interest in mind.'"[5]

Arbitration agreements between attorneys and their clients are not inherently unethical.[6] Indeed, public policy strongly favors arbitration, and the benefits of arbitration are well recognized.[7] However, the use of arbitration agreements in legal services contracts raises special concerns, which may vary in nature or degree depending on the client's sophistication.

Vulnerable or unsophisticated clients are less likely to fully appreciate the implications of an arbitration agreement, understand the arbitration process and its procedures, or seek independent counsel regarding the costs and benefits of arbitration.[8] Certainly, an attorney has an ethical responsibility to fully and fairly discuss an arbitration agreement with a client, but the Disciplinary Rules lack clear guidance for discharging that responsibility. The potential for abuse at the earliest stages of the attorney-client relationship is a genuine concern.[9] Guidance is essential, but rather than articulating best-practices standards by judicial fiat, the rulemaking process provides a better forum for achieving clarity and precision.

With these additional thoughts, I join the Court's opinion.

[1] Johnson v. Brewer & Pritchard, P.C., 73 S.W.3d 193, 205 (Tex. 2002); Cobb v. Stern, Miller & Higdon, 305 S.W.3d 36, 41 (Tex. App.-Houston [1st Dist.] 2009, no pet.); Cruse v. O'Quinn, 273 S.W.3d 766, 771-76 (Tex. App.-Houston [14th Dist.] 2008, pet. denied); Pickelner v. Adler, 229 S.W.3d 516, 530 (Tex. App.-Houston [1st Dist.] 2007, pet. denied); Lemond v. Jamail, 763 S.W.2d 910, 914 (Tex. App.-Houston [1st Dist.] 1988, writ denied); Quintero v. Jim Walter Homes, Inc., 709 S.W.2d 225, 229-30 (Tex. App.-Corpus Christi 1985, writ ref'd n.r.e.); Fleming v. Campbell, 537 S.W.2d 118, 119 (Tex. Civ. App.-Houston [14th Dist.] 1976, writ ref'd n.r.e.).

[1] TEX. DISCIPLINARY RULES PROF'L CONDUCT R. 1.03(b), reprinted in TEX. GOV'T CODE, tit. 2, subtit. G, App. A (Tex. State Bar R. art. X, § 9).

[2] Id.; cf. id. R. 1.08(a) (prohibiting lawyer from entering into a business transaction with a client unless (1) the transaction and terms "are fair and reasonable to the client and are fully disclosed in a manner which can be reasonably understood by the client"; (2) the client has a reasonable opportunity to seek independent counsel; and (3) the client consents in writing).

[3] See TEX. CONST. art. V, § 31; TEX. GOV'T CODE §§ 81.024, .071-.072; see also TEX. RULES DISCIPLINARY P. preamble, reprinted in TEX. GOV'T CODE, tit. 2, subtit. G, App. A-1 ("The Supreme Court of Texas has the constitutional and statutory responsibility within the State for the lawyer discipline and disability system, and has inherent power to maintain appropriate standards of professional conduct . . . .").

[4] Hoover Slovacek LLP v. Walton, 206 S.W.3d 557, 560-61 (Tex. 2006) (quoting Lopez v. Muñoz, Hockema & Reed, L.L.P., 22 S.W.3d 857, 866-67 (Tex. 2000) (Gonzales, J., concurring and dissenting)) (alteration in original).

[5] Id. at 561.

[6] See TEX. COMM. ON PROF'L ETHICS, Op. 586, 72 Tex. B.J. 128 (2008) (binding arbitration provision is permissible in engagement agreement if the terms would not be unfair to a typical client, the client is aware of the significant advantages and disadvantages of arbitration, and the arbitration provision does not limit liability for malpractice); ABA COMM. ON ETHICS & PROF'L RESPONSIBILITY, Formal Op. 02-425 (2002) (holding similarly); see also RESTATEMENT (THIRD) OF THE LAW GOVERNING LAWYERS § 54 cmt. b (acknowledging that arbitration agreements between lawyers and clients are permissible if "the client receives proper notice of the scope and effect of the agreement" and such agreements are enforceable in the relevant jurisdiction).

[7] See Jack B. Anglin Co., Inc. v. Tipps, 842 S.W.2d 266, 268 (Tex. 1992) (noting that arbitration agreements have been sanctioned in Texas since 1845); see also Steven Quiring, Attorney-Client Arbitration: A Search for Appropriate Guidelines for Pre-Dispute Agreements, 80 TEX. L. REV. 1213, 1217 (2002) (discussing advantages and disadvantages of arbitration).

[8] See Lopez, 22 S.W.3d at 867 (Gonzales, J., concurring and dissenting) ("A lawyer and client's negotiations are often imbalanced in favor of the lawyer because of information inequalities and the client's customary reliance on the lawyer's legal advice."); Jean Fleming Powers, Ethical Implications of Attorneys Requiring Clients to Submit Malpractice Claims to ADR, 38 S. TEX. L. REV. 625, 648 (1997).

[9] See, e.g., In re Pham, 314 S.W.3d 520, 528-29 (Tex. App.-Houston [14th Dist.] 2010, orig. proceeding) (Seymore, J., dissenting); Henry v. Gonzalez, 18 S.W.3d 684, 692-93 (Tex. App.-San Antonio 2000, pet. dism'd) (Hardberger, C.J., dissenting); cf. Lopez, 22 S.W.3d at 867 (Gonzales, J., concurring and dissenting) ("[A] lawyer should fully explain to the client the meaning and impact of any contract between them.").

OPINION OF THE COURT OF APPEALS BELOW (REVERSED)


443 S.W.3d 196 (2013)
ROYSTON, RAYZOR, VICKERY & WILLIAMS, L.L.P., Appellant,
v.
Francisco "Frank" LOPEZ, Appellee.
In re Royston, Rayzor, Vickery & Williams, LLP.

Nos. 13-11-00757-CV, 13-12-00023-CV.
Court of Appeals of Texas, Corpus Christi-Edinburg.

June 27, 2013.
Rehearing Overruled November 8, 2013. 

Brandy M. Wingate, McAllen, Michael S. Lee, Corpus Christi, Sarah Pierce Cowen, McAllen, for Appellant.

Rene Rodriguez, Corpus Christi, Ross A. Sears II, Houston, for Appellee.

Before Chief Justice VALDEZ and Justices BENAVIDES and PERKES.

OPINION

Opinion by Justice BENAVIDES.

Royston, Rayzor, Vickery, & Williams, LLP ("Royston"), seeks to set aside an order denying its motion to compel arbitration by appeal in appellate cause number 13-11-00757-CV and by petition for writ of mandamus in appellate cause number 13-12-00023-CV. We affirm the order of the trial court in the appeal and we deny the petition for writ of mandamus.

I. BACKGROUND

Francisco "Frank" Lopez retained Royston to represent him regarding a common law marriage and divorce and to pursue claims against Lopez's alleged common law wife after she won $11 million playing the lottery. The "Employment Contract" between Lopez and Royston gave Royston a twenty percent contingency fee in any gross recovery before expenses, provided that Lopez was responsible for all costs and expenses regardless of outcome, and gave Royston the right to withdraw as counsel at any time for any reason. The agreement contained the following arbitration provision:

While we would hope that no dispute would ever arise out of our representation or this Employment Contract, you and the firm agree that any disputes arising out of or connected with this agreement (including, but not limited to the services performed by any attorney under this agreement) shall be submitted to binding arbitration in Nueces County, Texas, in accordance with appropriate statutes of the State of Texas and the Commercial Arbitration Rules of the American Arbitration Association (except, however, that this does not apply to any claims made by the firm for the recovery of its fees and expenses).
Royston filed suit on behalf of Lopez against his common-law wife; however, the suit was settled after court-ordered mediation. Lopez thereafter brought suit against Royston for malpractice, gross negligence, fraud, breach of contract, and negligent misrepresentation. Lopez asserted that Royston "provided alcoholic beverages" to him at the mediation, told him the settlement was in his best interests, and encouraged him to take a "meager" settlement, even though there was ample evidence that the parties had a common law marriage and an electronic message from Lopez's ex-wife showed that she had agreed "to a much larger settlement amount." Lopez asserted Royston "failed to zealously assert and prove" that he had damage claims that entitled him to either fifty percent of the lottery winnings as community property due to the then-existing common law marriage, or in the alternative, the "$3,200,000.00 he was entitled to pursuant to the text message from his ex-wife."

Royston moved to compel arbitration under the Texas Arbitration Act ("TAA") and, by supplemental motion, for arbitration under the common law. See TEX. CIV. PRAC. & REM.CODE ANN. § 171.001-.098 (West 2011). Lopez responded to the motion to compel and supplemental motion raising numerous affirmative defenses to arbitration. After a hearing where the trial court considered the motions to compel and the responses thereto, which were supported only by the Employment Contract, 200*200 the trial court denied Royston's motion to compel arbitration.

This appeal and original proceeding ensued. By orders previously issued in these cases, the Court consolidated these two matters and ordered the underlying litigation to be stayed pending further order of this Court, or until the cases are finally decided. See TEX.R.APP. P. 29.5(b), 52.10(b). The matter has been fully briefed by both parties, and the matter has been submitted to the Court at oral argument.

By five issues, which we have summarized and restated, Royston contends that: (1) the trial court abused its discretion in denying the motion to compel arbitration; (2) a legal malpractice claim should not be considered to be a personal injury claim, and therefore subject to statutory requirements for arbitration agreements under the TAA;[1] (3) the trial court abused its discretion in denying arbitration if its decision was based on an advisory ethics opinion requiring that lawyers provide clients with information relative to litigation and arbitration before entering an arbitration agreement; (4) the arbitration agreement was not illusory; and (5) the arbitration agreement was not unconscionable.

II. MANDAMUS

Mandamus is an "extraordinary" remedy. In re Sw. Bell Tel. Co., L.P., 235 S.W.3d 619, 623 (Tex.2007) (orig. proceeding); see In re Team Rocket, L.P., 256 S.W.3d 257, 259 (Tex.2008) (orig. proceeding). To obtain mandamus relief, the relator must show that the trial court clearly abused its discretion and that the relator has no adequate remedy by appeal. In re Prudential Ins. Co. of Am., 148 S.W.3d 124, 135-36 (Tex.2004) (orig. proceeding); see In re McAllen Med. Ctr., Inc., 275 S.W.3d 458, 462 (Tex.2008) (orig. proceeding). A trial court abuses its discretion if it reaches a decision so arbitrary and unreasonable as to constitute a clear and prejudicial error of law, or if it clearly fails to correctly analyze or apply the law. In re Cerberus Capital Mgmt., L.P., 164 S.W.3d 379, 382 (Tex.2005) (orig. proceeding) (per curiam); Walker v. Packer, 827 S.W.2d 833, 839 (Tex.1992) (orig. proceeding). To satisfy the clear abuse of discretion standard, the relator must show that the trial court could "reasonably have reached only one decision." Liberty Nat'l Fire Ins. Co. v. Akin, 927 S.W.2d 627, 630 (Tex.1996) (quoting Walker, 827 S.W.2d at 840).

Arbitration clauses may be enforced under Texas common law. In re Swift Transp. Co., 311 S.W.3d 484, 491 (Tex.App.-El Paso 2009, orig. proceeding); In re Green Tree Servicing LLC, 275 S.W.3d 592, 599 (Tex.App.-Texarkana 2008, orig. proceeding); see L.H. Lacy Co. 201*201 v. City of Lubbock, 559 S.W.2d 348, 351-52 (Tex.1977) (common law arbitration and statutory arbitration are "cumulative" and part of a "dual system"); Carpenter v. N. River Ins. Co., 436 S.W.2d 549, 553 (Tex. Civ.App.-Houston [14th Dist.] 1969, writ ref'd n.r.e.) ("In the many other states having arbitration statutes similar to our 1965 statute, it is almost uniformly held that the statutory remedy is cumulative and that the common law remedy remains available to those who choose to use it."). Mandamus is the appropriate procedure by which we may review the trial court's ruling on a motion to compel arbitration under the common law. See In re Swift Transp. Co., 311 S.W.3d at 491; In re Paris Packaging, 136 S.W.3d 723, 727 & n. 7 (Tex.App.-Texarkana 2004, orig. proceeding).

III. APPEAL

Under the TAA, a party may appeal an interlocutory order that denies an application to compel arbitration made under Section 171.021. See TEX. CIV. PRAC. & REM.CODE ANN. § 171.098(a)(1) (West 2011). When reviewing an order denying arbitration under the TAA, we apply a de novo standard to legal determinations and a no evidence standard to factual determinations. PER Group, L.P. v. Dava Oncology, L.P., 294 S.W.3d 378, 384 (Tex.App.-Dallas 2009, no pet.); Trammell v. Galaxy Ranch Sch., L.P. (In re Trammell), 246 S.W.3d 815, 820 (Tex.App.-Dallas 2008, no pet.); TMI, Inc. v. Brooks, 225 S.W.3d 783, 791 (Tex.App.-Houston [14th Dist.] 2007, pet. denied). In reviewing the trial court's factual determinations, we must credit favorable evidence if a reasonable fact finder could and disregard contrary evidence unless a reasonable fact finder could not. PER Group, L.P., 294 S.W.3d at 384; Trammell, 246 S.W.3d at 820 (citing Kroger Tex. Ltd. v. Suberu, 216 S.W.3d 788, 793 (Tex.2006); City of Keller v. Wilson, 168 S.W.3d 802, 807 (Tex.2005)); TMI, Inc., 225 S.W.3d at 791. However, when the facts relevant to the arbitration issue are not disputed, we are presented only with issues of law and we review the trial court's order de novo. PER Group, L.P., 294 S.W.3d at 384; Trammell, 246 S.W.3d at 820.

A party attempting to compel arbitration must first establish that the dispute in question falls within the scope of a valid arbitration agreement. J.M. Davidson, Inc. v. Webster, 128 S.W.3d 223, 227 (Tex.2003); TMI, Inc., 225 S.W.3d at 791; Cappadonna Elec. Mgmt. v. Cameron County, 180 S.W.3d 364, 370 (Tex.App.-Corpus Christi 2005, orig. proceeding). A court may not order arbitration in the absence of such an agreement. Cappadonna, 180 S.W.3d at 370 (citing Freis v. Canales, 877 S.W.2d 283, 284 (Tex.1994)). The parties' agreement to arbitrate must be clear. Mohamed v. Auto Nation USA Corp., 89 S.W.3d 830, 835 (Tex.App.-Houston [1st Dist.] 2002, no pet.) (combined appeal & orig. proceeding). If the party opposing arbitration denies the existence of an agreement to arbitrate, that issue is determined summarily by the court as a matter of law. TEX. CIV. PRAC. & REM.CODE ANN. § 171.021(b); J.M. Davidson, Inc., 128 S.W.3d at 227. If the movant establishes that an arbitration agreement governs the dispute, the burden then shifts to the party opposing arbitration to establish a defense to the arbitration agreement. McReynolds v. Elston, 222 S.W.3d 731, 739 (Tex.App.-Houston [14th Dist.] 2007, no pet.).

Courts may not order parties to arbitrate unless they have agreed to do so. See Freis, 877 S.W.2d at 284 ("While courts may enforce agreements to arbitrate disputes, arbitration cannot be ordered in the absence of such an agreement."); 202*202 Belmont Constructors, Inc. v. Lyondell Petrochemical Co., 896 S.W.2d 352, 356-57 (Tex.App.-Houston [1st Dist.] 1995, no writ) (combined appeal & orig. proceeding). Therefore, despite strong presumptions that favor arbitration, a valid agreement to arbitrate is a settled, threshold requirement to obtaining relief. See In re Kellogg Brown & Root, Inc., 166 S.W.3d 732, 737-38 (Tex.2005) (orig. proceeding); J.M. Davidson, Inc., 128 S.W.3d at 227.

Ordinary contract principles are applied to the determination of whether there is a valid agreement to arbitrate. J.M. Davidson, Inc., 128 S.W.3d at 227; see In re Bunzl U.S.A., Inc., 155 S.W.3d 202, 209 (Tex.App.-El Paso 2004, orig. proceeding). In determining the scope of the arbitration agreement, we focus on the petition's factual allegations rather than the legal causes of action asserted. See In re FirstMerit Bank, N.A., 52 S.W.3d 749, 754 (Tex.2001) (orig. proceeding) (decided under Federal Arbitration Act); PER Group, L.P., 294 S.W.3d at 386 (decided under TAA). Courts resolve any doubts about an arbitration agreement's scope in favor of arbitration. TMI, Inc., 225 S.W.3d at 791 (applying TAA). When parties agree to arbitrate and the agreement encompasses the claims asserted, the trial court must compel arbitration and stay litigation pending arbitration. See TEX. CIV. PRAC. & REM.CODE ANN. § 171.021(b); Meyer v. WMCO-GP, LLC, 211 S.W.3d 302, 305 (Tex.2006); PER Group, L.P., 294 S.W.3d at 384.

Texas law embraces arbitration. The Texas Supreme Court has recognized arbitration as a potentially efficient, cost-effective, and speedy means of resolving disputes. See In re Olshan Found. Repair Co., 328 S.W.3d 883, 893 (Tex.2010) (orig. proceeding) ("we also recognize that arbitration is intended as a lower cost, efficient alternative to litigation"); In re Poly-America, L.P., 262 S.W.3d 337, 347 (Tex. 2008) (orig. proceeding) ("arbitration is intended to provide a lower-cost, expedited means to resolve disputes"); Jack B. Anglin Co. v. Tipps, 842 S.W.2d 266, 268 & n. 3, 269 (Tex.1992) ("the main benefits of arbitration lie in expedited and less expensive disposition of a dispute").

IV. ANALYSIS

Lopez does not dispute the existence of the Employment Contract or otherwise dispute that he signed the agreement. In reviewing the text of the agreement and considering that the parties signed it, we conclude that appellant has established an agreement to arbitrate. See In re Kellogg Brown & Root, Inc., 166 S.W.3d at 737. We further conclude that the claims at issue in this lawsuit fall within the scope of the agreement. See In re First Tex. Homes, Inc., 120 S.W.3d 868, 870 (Tex.2003) (orig. proceeding) (per curiam) (examining the scope of an arbitration agreement that applied to "all disputes between [the parties] ... arising out of this Agreement or other action performed ... by [a party to the agreement]"); see also Emerald Tex. Inc. v. Peel, 920 S.W.2d 398, 403 (Tex.App.-Houston [1st Dist.] 1996, no writ) ("If ... the [arbitration] clause is broad, arbitration should not be denied unless it can be said with positive assurance that the particular dispute is not covered."). The agreement requires arbitration of "any disputes arising out of or connected with this agreement (including, but not limited to the services performed by any attorney under this agreement)," and this provision squarely encompasses the malpractice claims raised against Royston.

Having concluded that the arbitration agreement was valid and the claims at issue were within the scope of the arbitration 203*203 agreement, we turn our consideration to appellee's defenses to the arbitration agreement. See J.M. Davidson, Inc., 128 S.W.3d at 227 (stating that if the trial court finds a valid agreement, the burden shifts to the party opposing arbitration to raise an affirmative defense to enforcing arbitration); In re H.E. Butt Grocery Co., 17 S.W.3d 360, 367 (Tex.App.-Houston [14th Dist.] 2000, orig. proceeding); City of Alamo v. Garcia, 878 S.W.2d 664, 665 (Tex.App.-Corpus Christi 1994, no writ). Lopez raised several affirmative defenses to arbitration. Specifically, Lopez asserts, inter alia, that the arbitration agreement is substantively unconscionable. We address this issue first because we conclude that it is determinative of this proceeding.

Arbitration agreements are not inherently unconscionable. In re Palm Harbor Homes, Inc., 195 S.W.3d 672, 678 (Tex.2006) (orig. proceeding). "Unconscionable contracts, however, whether relating to arbitration or not, are unenforceable under Texas law." In re Poly-America, L.P., 262 S.W.3d at 348-49. The TAA specifically acknowledges this defense and provides that a court may not enforce an arbitration agreement "if the court finds the agreement was unconscionable at the time the agreement was made." TEX. CIV. PRAC. & REM.CODE ANN. § 171.022 (West 2005); see In re Palm Harbor Homes, Inc., 195 S.W.3d at 677; In re Weeks Marine, Inc., 242 S.W.3d 849, 860-61 (Tex.App.-Houston [14th Dist.] 2007, orig. proceeding).

According to the Texas Supreme Court, "[u]nconscionability is to be determined in light of a variety of factors, which aim to prevent oppression and unfair surprise; in general, a contract will be found unconscionable if it is grossly one sided." See In re Palm Harbor Homes, Inc., 195 S.W.3d at 677 (citing DAN B. DOBBS, 2 LAW OF REMEDIES 703, 706 (2d ed. 1993); RESTATEMENT (SECOND) OF CONTRACTS § 208, cmt. a (1979)). Unconscionability is not subject to precise doctrinal definition and is instead determined in light of a variety of factors. In re Poly-America, L.P., 262 S.W.3d at 348-49. The determination regarding whether a contract or term is unconscionable is made in the light of its setting, purpose, and effect. Id. Relevant factors include weaknesses in the contracting process, fraud, and other invalidating causes, and the policy overlaps with rules which render particular bargains or terms unenforceable on grounds of public policy. Palm Harbor Homes, Inc., 195 S.W.3d at 677 (citing RESTATEMENT (SECOND) OF CONTRACTS § 208, cmt. a (1979)). In considering an arbitration clause, allegations of unconscionability "must specifically relate to the [arbitration clause] itself, not the contract as a whole, if [unconscionability is] to defeat arbitration." In re FirstMerit Bank, N.A., 52 S.W.3d at 756.

The party asserting unconscionability bears the burden of proof. In re Turner Bros. Trucking Co., 8 S.W.3d 370, 376-77 (Tex.App.-Texarkana 1999, orig. proceeding). Whether a contract is contrary to public policy or unconscionable at the time it is formed is a question of law. In re Poly-America, L.P., 262 S.W.3d at 348-49; Hoover Slovacek LLP v. Walton, 206 S.W.3d 557, 562 (Tex.2006). Because a trial court has no discretion to determine what the law is or apply the law incorrectly, its clear failure to properly analyze or apply the law of unconscionability constitutes an abuse of discretion. In re Poly-America, L.P., 262 S.W.3d at 349; Walker, 827 S.W.2d at 840; In re Green Tree Servicing LLC, 275 S.W.3d at 602-03.

Unconscionability may be either procedural or substantive in nature. See In re Palm Harbor Homes, Inc., 195 204*204 S.W.3d at 678. Generally speaking, procedural unconscionability refers to the circumstances surrounding the adoption of the arbitration provision, and substantive unconscionability concerns the fairness of the arbitration provision itself. Id.; In re Halliburton Co., 80 S.W.3d 566, 571 (Tex. 2002) (orig. proceeding). More specifically, procedural unconscionability relates to the making or inducement of the contract, focusing on the facts surrounding the bargaining process. TMI, Inc., 225 S.W.3d at 792; see Labidi v. Sydow, 287 S.W.3d 922, 927 (Tex.App.-Houston [14th Dist.] 2009, no pet.) (stating that the success or failure of an argument regarding procedural unconscionability is dependent upon the existence of facts which allegedly illustrate unconscionability). The test for substantive unconscionability is whether, "given the parties' general commercial background and the commercial needs of the particular trade or case, the clause involved is so one sided that it is unconscionable under the circumstances existing when the parties made the contract." In re FirstMerit Bank, 52 S.W.3d at 757; see In re Palm Harbor Homes, Inc., 195 S.W.3d at 678. The principles of unconscionability do not negate a bargain because one party to the agreement may have been in a less advantageous bargaining position, but are instead applied to prevent unfair surprise or oppression. In re Palm Harbor Homes, Inc., 195 S.W.3d at 679; In re FirstMerit Bank, 52 S.W.3d at 757.

As an initial matter, we note that Royston contends Lopez must show both procedural and substantive unconscionability, and, because he did not contend that the agreement was procedurally unconscionable, his argument must fail. We disagree. The Texas Supreme Court has expressly held that "courts may consider both procedural and substantive unconscionability of an arbitration clause in evaluating the validity of an arbitration provision." In re Halliburton Co., 80 S.W.3d at 572. The two types of unconscionability are distinct. See In re FirstMerit Bank, N.A., 52 S.W.3d at 756.

Agreements to arbitrate disputes between attorneys and clients are generally enforceable under Texas law; there is nothing per se unconscionable about an agreement to arbitrate such disputes and, in fact, Texas law has historically condoned agreements to resolve such disputes by arbitration. Cf. In re Poly-America, L.P., 262 S.W.3d 337, 348 (Tex. 2008) (discussing arbitration agreements between employers and employees); see, e.g., In re Pham (Pham v. Letney), 314 S.W.3d 520, 526 (Tex.App.-Houston [14th Dist.] 2010, no pet.) (combined appeal & orig. proceeding); Chambers v. O'Quinn, 305 S.W.3d 141, 149 (Tex.App.-Houston [1st Dist.] 2009, pet. denied); Labidi, 287 S.W.3d at 929; In re Hartigan, 107 S.W.3d 684, 692 (Tex.App.-San Antonio 2003, orig. proceeding); Henry v. Gonzalez, 18 S.W.3d 684, 688-89 (Tex.App.-San Antonio 2000, pet. dism'd); Porter & Clements, L.L.P. v. Stone, 935 S.W.2d 217, 219-22 (Tex.App.-Houston [1st Dist.] 1996, no writ). The Houston Courts of Appeals have issued several opinions regarding attorney-client arbitration agreements and have taken a strong position in favor of such agreements. Pham, 314 S.W.3d at 526; Chambers, 305 S.W.3d at 149; Labidi, 287 S.W.3d at 927-28. Under this line of opinions, a fiduciary relationship between attorney and client does not exist before the client signs the employment contract containing the arbitration agreement, and therefore attorneys are not required to fully explain all implications of the arbitration clause. See, e.g., Pham, 205*205 314 S.W.3d at 526.[2] Further, courts should defer to the Legislature with regard to the imposition of any conditions on arbitration provisions between attorney and client. See id. at 528; Chambers, 305 S.W.3d at 149. We note that cases upholding attorney-client arbitration proceedings have engendered passionate and articulate dissenting opinions:

Notwithstanding the application of settled contract law and public policy favoring alternate dispute resolution, many respected jurists and lawyers oppose arbitration because it is not cost effective, disgorges unwary consumers of the right to a jury trial, and eliminates appellate review for errors of law. I remain a proponent of arbitration. However, when the legislature and rule-making authority in the legal profession fail to protect consumers of legal services, I believe the courts have an obligation to act because public perception of the legal profession's ability to self-police is not favorable.
Pham, 314 S.W.3d at 528-29 (Seymore, J., dissenting); see also Henry, 18 S.W.3d at 692 (Hardberger, C.J., dissenting).

In the instant case, Lopez contends that the arbitration agreement is unconscionable because it requires him to arbitrate all of his claims but allows Royston to litigate its claims regarding costs and expenses. The agreement provides that the parties are required to arbitrate "any disputes arising out of or connected with this agreement (including, but not limited to the services performed by any attorney under this agreement), except, however, that this does not apply to any claims made by the firm for the recovery of its fees and expenses." Royston concedes that "it is true that it is unlikely that Royston would ever have a claim against Lopez that was not a claim for fees."

The Texas Supreme Court has specifically addressed the concept of unconscionability where the terms of the arbitration agreement allow one party to litigate but force the other party to arbitrate:

The de los Santoses also argue that the agreement's terms are unconscionable because they force the weaker party to arbitrate their claims, while permitting the stronger party to litigate their claims. They point us to decisions in other jurisdictions that have found this type of clause to be unconscionable. Most federal courts, however, have rejected similar challenges on the grounds that an arbitration clause does not require mutuality of obligation, so long as the underlying contract is supported by adequate consideration. In any event, the basic test for unconscionability is 206*206 whether, given the parties' general commercial background and the commercial needs of the particular trade or case, the clause involved is so one-sided that it is unconscionable under the circumstances existing when the parties made the contract. The principle is one of preventing oppression and unfair surprise and not of disturbing allocation of risks because of superior bargaining power. Here, the Arbitration Addendum allows the bank to seek judicial relief to enforce its security agreement, recover the buyers' monetary loan obligation, and foreclose. Given the weight of federal precedent and the routine nature of mobile home financing agreements, we find that the Arbitration Addendum in this case, by excepting claims essentially protecting the bank's security interest, is not unconscionable. We also recognize that the plaintiffs are free to pursue their unconscionability defense in the arbitral forum.
In re FirstMerit Bank, N.A., 52 S.W.3d at 757 (internal citations and footnotes omitted). see also In re Poly-America, L.P., 262 S.W.3d at 348; In re Halliburton Co., 80 S.W.3d at 571.

Applying the basic test for unconscionability to the instant case, and examining the relevant factors, we conclude that the specific agreement before the Court is so one-sided that it is unconscionable under the circumstances existing when the parties made the contract. Significantly, neither In re FirstMerit Bank nor In re Poly-America involved the construction of a one-sided arbitration clause in the context of the creation of an attorney-client relationship. We further note that none of the cases proffered by the parties regarding the enforceability of arbitration clauses in attorney-client contracts concerned a clause allowing the attorneys to litigate but prohibiting their clients from doing so. Given the relationship between attorney and client, the relative expertise of lawyers in understanding the differences between arbitration and litigation and the relative costs thereof as compared to their clients, we find, under the specific facts of this case, that the arbitration agreement, by specifically excepting claims protecting Royston's fees and costs, is unconscionable. The terms of the arbitration provision are very unusual and, on their face, distinctly favor Royston over its relatively unsophisticated client, Lopez. See Sidley Austin Brown & Wood, LLP v. J.A. Green Dev. Corp., 327 S.W.3d 859, 865 (Tex.App.-Dallas 2010, no pet.). The arbitration agreement is not a "bilateral agreement to arbitrate" and is most definitely one-sided and oppressive. See In re Poly-America, 262 S.W.3d at 348-49; Labidi, 287 S.W.3d 922.

In reaching this conclusion, we note that Royston contends that the trial court abused its discretion in denying arbitration if its decision was based on an advisory ethics opinion requiring that lawyers provide clients with information relative to litigation and arbitration before entering an arbitration agreement. The opinion rendered by the Texas Ethics Commission suggests that it would be permissible under the Texas Disciplinary Rules of Professional Conduct to include an arbitration clause in an attorney-client contract only if the client was made aware of the advantages and disadvantages of arbitration and had sufficient information to make an informed decision as to whether to include the clause:

In order for the client's agreement for arbitration to be effective, the Committee believes that the client must receive sufficient information about the differences between litigation and arbitration to permit the client to make an informed decision about whether to agree to binding 207*207 arbitration. While most of the duties owing from the lawyer-client relationship attach only after the creation of the lawyer-client relationship, some duties may attach before a lawyer-client relationship is established. See paragraph 12 of the Preamble to the Texas Disciplinary Rules of Professional Conduct. Rule 1.03(b) provides that "[a] lawyer shall explain a matter to the extent reasonably necessary to permit the client to make informed decisions regarding the representation." The Committee is of the opinion that this Rule applies when a lawyer asks a prospective client to agree to binding arbitration in an engagement agreement. In order to meet the requirements of Rule 1.03(b), the lawyer should explain the significant advantages and disadvantages of binding arbitration to the extent the lawyer reasonably believes is necessary for an informed decision by the client. The scope of the explanation will depend on the sophistication, education and experience of the client. In the case of a highly sophisticated client such as a large business entity that frequently employs outside lawyers, no explanation at all may be necessary. In situations involving clients who are individuals or small businesses, the lawyer should normally advise the client of the following possible advantages and disadvantages of arbitration as compared to a judicial resolution of disputes: (1) the cost and time savings frequently found in arbitration, (2) the waiver of significant rights, such as the right to a jury trial, (3) the possible reduced level of discovery, (4) the relaxed application of the rules of evidence, and (5) the loss of the right to a judicial appeal because arbitration decisions can be challenged only on very limited grounds. The lawyer should also consider the desirability of advising the client of the following additional matters, which may be important to some clients: (1) the privacy of the arbitration process compared to a public trial; (2) the method for selecting arbitrators; and (3) the obligation, if any, of the client to pay some or all of the fees and costs of arbitration, if those expenses could be substantial. Although the disclosure should vary from client to client, depending on the particular circumstances, the overriding concem is that the lawyer should provide information necessary for the client to make an informed decision.
. . . .
It is permissible under the Texas Disciplinary Rules of Professional Conduct to include in an engagement agreement with a client a provision, the terms of which would not be unfair to a typical client willing to agree to arbitration, requiring the binding arbitration of fee disputes and malpractice claims provided that (1) the client is aware of the significant advantages and disadvantages of arbitration and has sufficient information to permit the client to make an informed decision about whether to agree to the arbitration provision, and (2) the arbitration provision does not limit the lawyer's liability for malpractice.
See OP. TEX. ETHICS COMM'N No. 586 (2008). In the proceedings below, Lopez contended that this opinion supports the notion that for an arbitration clause in an attorney-client contract to be considered valid, an attorney must make sure that the client is fully informed regarding the clause's implications. However, as correctly noted by both the Ethics Commission and Royston, ethics opinions are concerned with matters of attorney discipline and are advisory rather than binding. Id. ("It is beyond the authority of this Committee to address questions of substantive law relating 208*208 to the validity of arbitration clauses in agreements between lawyers and their clients."); see Sidley Austin Brown & Wood, LLP, 327 S.W.3d at 866; Pham, 314 S.W.3d at 527-28; Labidi, 287 S.W.3d at 929. Accordingly, the trial court would have abused its discretion if it found the arbitration provision was unconscionable on this basis alone. We nevertheless conclude that the preceding ethics opinion, the disciplinary rules, and the public policy considerations surrounding the attorney-client relationship are some of the factors that can be considered when determining whether or not a contract is unconscionable. See In re Palm Harbor Homes, Inc., 195 S.W.3d at 677; see, e.g., Cruse v. O'Quinn, 273 S.W.3d 766, 775 (Tex.App.-Houston [14th Dist] 2008, pet. denied) (stating that the disciplinary rules do not give rise to private causes of action; however, a court may deem these rules to be an expression of public policy). In this regard, we agree with the recent analysis of Texas Supreme Court authority on the attorney-client relationship as expressed by the Dallas Court of Appeals:

When interpreting and enforcing an attorney-client agreement, the Texas Supreme Court has admonished us to be mindful of the ethical considerations overlaying the contractual relationship between an attorney and client. Hoover Slovacek LLP v. Walton, 206 S.W.3d 557, 560 (Tex.2006). An attorney has a special responsibility to maintain the highest standards of conduct and fair dealing when contracting with a client or otherwise taking a position adverse to the client's interests. Id. To place the burden of clarifying attorney-client agreements on the attorney is justified, not only by the attorney's greater knowledge and experience with respect to such agreements, but also by the trust the client has placed in the attorney. Levine v. Bayne, Snell & Krause, Ltd., 40 S.W.3d 92, 95 (Tex.2001). According to the Restatement of the Law Governing Lawyers, contracts between an attorney and client should first be construed from the standpoint of a reasonable person in the client's circumstances. See RESTATEMENT (THIRD) OF THE LAW GOVERNING LAWYERS § 18 cmt. h. The lawyer thus bears the burden of ensuring that the contract states any terms diverging from a reasonable client's expectations. Id. Although much of the case law illustrating this construction principle addresses disputes over fee terms, the principle is applied to other terms as well. Id.
Falk & Fish, L.L.P., v. Pinkston's Lawnmower & Equip., Inc., 317 S.W.3d 523, 528-29 (Tex.App.-Dallas 2010, no pet.); see also Rawhide Mesa-Partners, Ltd. v. Brown McCarroll, L.L.P., 344 S.W.3d 56, 60 (Tex.App.-Eastland 2011, no pet.) ("A fiduciary duty is the highest duty recognized by law."); Perez v. Kirk & Carrigan, 822 S.W.2d 261, 265 (Tex.App.-Corpus Christi 1991, writ denied) ("[T]he relationship between attorney and client has been described as one of uberrima fides, which means, `most abundant good faith,' requiring absolute and perfect candor, openness and honesty, and the absence of any concealment or deception."); Chien v. Chen, 759 S.W.2d 484, 495 n. 6 (Tex.App.-Austin 1988, no writ) (observing that the attorney client relationship is a fiduciary relationship where the law demands of one party an unusually high standard of ethical or moral conduct with reference to another).

V. RESPONSE TO DISSENT

We have fully reviewed and carefully considered the dissenting opinion in this case. As an initial matter, we note that we do not disagree with the dissent as to the controlling law regarding unconscionability generally or its specific application in the 209*209 context of attorney-client arbitration clauses. See, e.g., In re FirstMerit Bank, N.A., 52 S.W.3d at 757. The dissent posits, however, that Lopez's arguments can be restated as "the fact that the arbitration agreement arose between a lawyer and prospective client makes the contract unconscionable at the outset." The dissent further contends that "a fiduciary relationship may arise prior to the creation of an attorney-client relationship," but Lopez failed to carry his burden to prove that the arbitration clause was unconscionable because he failed to present evidence regarding unconscionability and "evidence regarding the discussions or negotiations to show what occurred in this case." In short, the dissent misinterprets the majority opinion to hold that the agreement was unconscionable despite the lack of evidence to show or establish a fiduciary relationship between Lopez and Royston.

The dissent's interpretation of the majority opinion is incorrect. First, as noted previously, arbitration clauses in attorney-client employment contracts are not presumptively unconscionable. See Pham, 314 S.W.3d at 526 (rejecting the "notion that arbitration provisions in attorney-client contracts are inherently unconscionable without additional restrictions."). Second, and more fundamentally, the majority's opinion is not premised on a fiduciary relationship, if any, between a prospective client and lawyer. See, e.g., id. at 526-27 (discussing the potential for a "special, fiduciary, or attorney-client relationship to arise prior to entering a formal agreement"). Rather, under the majority's analysis, the arbitration clause at issue in this case is so one-sided that it is unconscionable as a matter of law given the circumstances existing when the parties made the contract, that is, the inception of an attorney-client relationship, when the contract gave Royston the right to withdraw as counsel at any time for any reason, exclusively favored Royston with the right to litigate "any claims made by the firm for the recovery of its fees and expenses," compelled Lopez to arbitrate all of his disputes with Royston, including any malpractice claims, and provided that Lopez was responsible for all costs and expenses regardless of the outcome of the dispute for which Royston was retained. Third, Lopez had no evidentiary burden with respect to his contention that the arbitration agreement is substantively unconscionable as a matter of law. See Hoover, 206 S.W.3d at 562; Sec. Serv. Fed. Credit Union v. Sanders, 264 S.W.3d 292, 298 (Tex.App.-San Antonio 2008, no pet.).

Based on the foregoing, we respectfully disagree with the dissent's analysis of this case.

VI. CONCLUSION

The Court, having examined and fully considered the matters in these causes, is of the opinion that the trial court's order denying Royston's motion to compel arbitration should be affirmed. Accordingly, we lift the stay that was previously imposed in these matters and we affirm the order of the trial court. Having affirmed the order in the appeal, we need not further address the identical issues raised by mandamus, and we deny the requested relief in the original proceeding. Any pending motions are dismissed as moot.

Dissenting Opinion by Justice GREGORY T. PERKES.

DISSENTING OPINION

Dissenting Opinion by Justice PERKES.

The majority opines that the arbitration agreement between Royston, Rayzor, Vickery, & Williams, P.C. ("Royston Rayzor") and Francisco Lopez is unconscionable. I dissent because I do not believe 210*210 that Lopez met his affirmative burden to show that the agreement was unconscionable. Further, because the record also shows Lopez failed to meet his burden to establish the applicability of any other affirmative defense to arbitration, I would reverse and remand the case to the trial court for entry of an order compelling arbitration.

Lopez claimed only substantive unconscionability. His argument is based upon a clause that required him to arbitrate all claims against Royston Rayzor, but Royston Rayzor's fee claims were excluded from the arbitration agreement. The unconscionability of a contract is a question of law for the court. Ski River Dev., Inc. v. McCalla, 167 S.W.3d 121, 136 (Tex.App.-Waco 2005, pet. denied). The party asserting unconscionability has the burden of proving both procedural and substantive unconscionability. Id. The grounds for substantive unconscionability must be so shocking or gross as to compel a court to intercede. LeBlanc v. Lange, 365 S.W.3d 70, 88 (Tex.App.-Houston [1st Dist.] 2011, no pet.). The principle involved is "one of preventing oppression and unfair surprise and not of disturbing allocation of risks because of superior bargaining power." In re FirstMerit Bank, N.A., 52 S.W.3d 749, 757 (Tex.2001). The mere exclusion of claims by only one party is not the kind of shocking unfairness required to invalidate an arbitration clause. Id. at 758; In re Peoples Choice Home Loan, Inc., 225 S.W.3d 35, 46 (Tex.App.-El Paso 2005, orig. proceeding) (finding arbitration clause was not substantively unconscionable even though certain of lender's judicial remedies were exempt from the scope of the clause).

Lopez presented absolutely no unconscionability evidence at the hearing. He did not testify, submit an affidavit, or present any other evidence to the trial court. Rather, he is arguing that the fact the arbitration agreement arose between a lawyer and prospective client makes the contract unconscionable, at the outset. A fiduciary relationship may arise prior to the creation of an attorney-client relationship. But, Lopez did not put on any evidence regarding the discussions or negotiations to show what occurred here. See In re Pham, 314 S.W.3d 520, 527 (Tex.App.-Houston [14th Dist.] 2010, orig. proceeding).

I would hold that Lopez failed to carry his burden to prove his defense of unconscionability, and that the trial court should have granted the relief sought by Royston Rayzor. See In re FirstMerit Bank, N.A., 52 S.W.3d at 753-54 ("Once the trial court concludes that the arbitration agreement encompasses the claims, and that the party opposing arbitration has failed to prove its defenses, the trial court has no discretion but to compel arbitration and stay its own proceedings"); Citigroup Global Mkts. v. Brown, 261 S.W.3d 394, 400-01 (Tex. App.-Houston [14th Dist.] 2008, no pet.) (explaining the burden of proof in presenting a defense to arbitration).

Lopez also pleaded three other affirmative defenses to arbitration: (1) the arbitration clause is precluded by application of the Texas Ethics Committee's Advisory Opinion No. 586; (2) the arbitration agreement is illusory; and (3) his malpractice claim against Royston Rayzor is a personal-injury claim that is not subject to arbitration unless the arbitration agreement complies with Texas Civil Practice and Remedies Code section 171.002.

As recognized by the majority, Opinion No. 586 is advisory and is not legal authority on whether an arbitration agreement between an attorney and client is enforceable, as a matter of law. See In re Pham, 314 S.W.3d at 528; Labidi v. Sydow, 287 S.W.3d 922, 927 (Tex.App.-Houston [14th 211*211 Dist.] 2009, no pet.). In the case of In re Pham, the Fourteenth Court of Appeals summarized its concern with using Opinion No. 586 to assess arbitration clauses in attorney-client agreements as follows:

We concluded in Labidi that Opinion No. 586 did not impose any restrictions on attorney-client arbitration clauses because (1) such opinions are advisory at best, (2) the commission expressly declined in the opinion to opine on the substantive law concerning arbitration clause enforceability, and (3) substantive law does not include any such restrictions... [W]e decline to impose a requirement that attorneys must in all cases fully inform prospective clients regarding the implications of an arbitration clause in an attorney-client contract. This argument is best preserved for the legislature.
314 S.W.3d at 528. Any persuasive value of Opinion No. 586 in setting forth how an arbitration agreement between an attorney and client should be approached in a given case is nullified when, as here, there is no evidence in the record as to the client's sophistication, education, and experience and how the parties reached the arbitration agreement. See OP. TEX. ETHICS COMM'N No. 586 (2008) ("The scope of the explanation will depend on the sophistication, education and experience of the client....").

Lopez's argument that the arbitration agreement is unenforceable because it is illusory also fails. As a matter of law, the arbitration agreement before the Court is not illusory — both parties were bound to arbitrate and neither party could unilaterally alter the scope or applicability of the arbitration agreement. Compare In re Halliburton Co., 80 S.W.3d 566, 570 (Tex. 2002) ("Halliburton cannot avoid its promise to arbitrate by amending the provision or terminating it altogether. Accordingly, the provision is not illusory.") with In re C & H News Co., 133 S.W.3d 642, 647 (Tex. App.-Corpus Christi 2003, no pet.) (concluding arbitration agreement was illusory because employer could "unilaterally amend the types of claims subject to arbitration").

Finally, I would hold Lopez's legal malpractice claim against Royston Rayzor is not a personal-injury claim under the plain language of Texas Civil Practice and Remedies Code section 171.002 and thus the requirements of that section are inapplicable to bar arbitration in this case. See TEX. CIV. PRAC. & REM.CODE ANN. § 171.002(a)(3),(c) (West 2011); see also In re Pham, 314 S.W.3d at 525 ("legal malpractice claims do not constitute personal injury claims for purposes of section 171.002"); Taylor v. Wilson, 180 S.W.3d 627, 632 (Tex.App.-Houston [14th Dist.] 2005, pet. denied) (Frost, J., concurring) (demonstrating that a legal malpractice claim is not a claim for personal injury). I recognize this holding would conflict with this Court's precedent that holds a legal-malpractice claim is a personal-injury suit for purposes of section 171.002. See In re Godt, 28 S.W.3d 732, 738-39 (Tex.App.-Corpus Christi 2000, orig. proceeding) (holding a legal malpractice suit arising from a lawyer's handling of a personal-injury claim is a personal-injury claim for purposes of section 171.002); see also Bennett v. Leas, No. 13-06-469-CV, 2008 WL 2525403, at *7 (Tex.App.-Corpus Christi June 26, 2008, pet. abated) (holding legal malpractice claim arising from lawyer's handling of grievance matters is a personal-injury claim for purposes of section 171.002). However, if this panel were to address this issue by majority opinion, I would request that this Court consider this case en banc for the purpose of overruling In re Godt and Bennett as incorrectly decided. See Bennett, 2008 WL 2525403, at *8 (Vela, J., dissenting) ("... I would overrule 212*212 our precedent and hold that a legal malpractice claim is not a claim for personal injury.").

Because Lopez did not meet his burden to establish his affirmative defenses to arbitration, I would reverse and remand with an instruction to the trial court to grant Royston Rayzor's motion to compel arbitration. See TEX.R.APP. P. 43.2(d); Sidley Austin Brown & Wood, LLP v. J.A. Green Dev. Corp., 327 S.W.3d 859, 862 (Tex.App.-Dallas 2010, no pet.).

[1] There is a split of authority among the Texas courts of appeals regarding whether legal malpractice claims constitute personal injury claims for purposes of section 171.002. See TEX. CIV. PRAC. & REM.CODE ANN. § 171.002 (West 2011) (excluding claims for personal injury from arbitration under the TAA unless each party to the claim, on the advice of counsel, agrees in writing to arbitrate and the agreement is signed by each party and each party's attorney). Several courts have held that legal malpractice claims do not constitute personal injury claims for purposes of section 171.002. See Chambers v. O'Quinn, 305 S.W.3d 141, 148 (Tex.App.-Houston [1st Dist.] 2009, pet. denied.); Taylor v. Wilson, 180 S.W.3d 627, 630-31 (Tex.App.-Houston [14th Dist.] 2005, pet. denied); Miller v. Brewer, 118 S.W.3d 896, 899 (Tex.App.-Amarillo 2003, no pet.); In re Hartigan, 107 S.W.3d 684, 690-91 (Tex. App.-San Antonio 2003, pet. denied). This Court has held to the contrary. In re Godt, 28 S.W.3d 732, 738-39 (Tex.App.-Corpus Christi 2000, no pet.). Our analysis of the instant case is governed by other issues, and accordingly, we need not address this matter herein. See TEX.R.APP. P. 47.1, 47.4.


[2] These Texas cases stand in contrast to cases from other jurisdictions which reach the opposite conclusion regarding balancing public policies favoring arbitration and those policies which underlie the attorney-client relationship. See, e.g., Hodges v. Reasonover, 103 So.3d 1069, 1071 (La.2012) ("[W]e hold there is no per se rule against arbitration clauses in attorney-client retainer agreements, provided the clause is fair and reasonable to the client. However, the attorneys' fiduciary obligation to the client encompasses ethical duties of loyalty and candor, which in turn require attorneys to fully disclose the scope and the terms of the arbitration clause. An attorney must clearly explain the precise types of disputes the arbitration clause is meant to cover and must set forth, in plain language, those legal rights the parties will give up by agreeing to arbitration. In this case, the defendants did not make the necessary disclosures, thus, the arbitration clause is unenforceable."); Averill v. Cox, 145 N.H. 328, 338, 761 A.2d 1083 (2000) (superseded by statute on other grounds) (holding that an attorney seeking to enforce an arbitration clause in a fee agreement entered into after the commencement of the attorney-client relationship has the burden of proving that it is fair and reasonable and that the client had full knowledge of the facts and of his legal rights with relation thereto).